Data Analytics Consultant II

Allstate Northern Ireland Limited; South Dakota; Hybrid; USD 60,000 - 97,000; Full time

Benefits offered by this job

Tech setup

Connectivity stipend

Dedicated home office space

Job summary

Allstate is seeking a data analytics professional to influence strategic decisions through data analysis, dashboard development, and collaboration with Workforce Planning and Operations. The role focuses on producing executive-ready insights and maintaining data quality to support business decisions.

The team uses AWS, SQL, and BI tools to translate complex data into actionable recommendations, with a focus on analytics excellence and cross-functional partnership.

Qualifications

• Experience with data analytics and reporting to drive business decisions.
• Ability to develop dashboards and executive-ready visualizations.
• Experience coaching and developing junior analysts is a plus.

Responsibilities

• Develops and maintains dashboards, reports, and data visualizations.
• Translates workforce and operational data into actionable insights for leadership.
• Partners with planning and operations to gather requirements and deliver analytical solutions.

Skills

AWS

Data Analysis

Data Analytics

SQL

MS Excel

Power BI

Data Visualization

Tools

MS SQL Queries

SQL Database Queries

Structured Query Language (SQL)

Genesis Framework

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Key Responsibilities

• Influences strategy through data and analytics.
• Utilizes data and analytics expertise to coach and develop less experienced analysts.
• Communicates and presents project information to team and provides presentations/updates to management.
• Establishes, modifies, documents and communicates standards of practice around data retrieval, data manipulation, data quality, data reporting and data analytics.
• Compiles, cleans, organizes and analyzes moderately complex data to understand business results.
• Monitors and evaluates business initiatives against key performance indicators and communicates results and recommendations to management.
• Makes the business insights derived from data analytics accessible to those without technical skills.
• Provides technical expertise.
• Develops and maintains dashboards, reports, and data visualizations that translate complex workforce and operational data into clear, actionable insights for business partners and leadership.
• Partners with Workforce Planning, Operations, Reporting, and other business stakeholders to gather requirements, validate data sources, define reporting needs, and support the delivery of analytical solutions that support business decisions.
• Monitors data quality across reporting and planning processes, investigates discrepancies, validates outputs, and partners with appropriate teams to resolve data issues and improve the reliability and consistency of information.
• Produces visual analyses and executive-ready reporting that highlight workload trends, staffing impacts, forecast performance, operational drivers, and opportunities for improvement.
• Participates in cross-functional projects and analytical initiatives, including requirements gathering, solution design, testing, implementation, documentation, validation, and ongoing enhancement.
• Maintains documentation, job aids, data definitions, and standards of practice to support process consistency, governance, knowledge transfer, training, and business continuity.
• Identifies opportunities to improve reporting, analytics, data quality, and Workforce Management processes through automation, standardized calculations, improved data models, and emerging technology.
• Provides analytical support for technology outage and other operational disruptions by evaluating impacts, summarizing findings, and communicating relevant insights and recommendations to stakeholders.
• Balances recurring reporting and planning responsibilities with ad hoc analysis and project work based on evolving business priorities.

Experience

Experience: 2 or more years of experience (Preferred).

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

• Amazon Web Services (AWS)
• Analytical Support
• Analytics
• Avaya Technologies
• Business Analysis
• Business Case Analyses
• Business Model Development
• Contact Center Services
• Contact Center Systems
• Data Analysis
• Data Analytics
• Data Center Management
• Data Center Services
• Genesis Framework
• Microsoft Excel
• Microsoft Power Business Intelligence (BI) Data Visualization
• Microsoft Power Business Intelligence (PBI)
• MS SQL Queries
• SQL Database Queries
• Structured Query Language (SQL)

Compensation

Compensation offered for this role is 60,000.00 - 97,125.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

Allstate’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.