Reporting Analyst with IT Support (Locals Only)

CTC; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Entrepreneurship Center for Growth and Excellence (EC) seeks a Reporting Analyst/Developer with IT support experience to manage its IT stack and data systems. You will design automated workflows, build API connectors, and create visual dashboards to translate program and financial data into insights for leadership.

You should have hands-on IT, data analytics, and cybersecurity basics, with experience in Power BI or Tableau and SQL. Local candidates preferred for on-site work in Birmingham, AL.

Qualifications

• Experience in IT support or system administration with data analytics exposure.
• Ability to build automated workflows and API integrations across platforms.
• Experience creating BI dashboards and reports (Power BI/Tableau).

Responsibilities

• Manage and maintain IT tech stack and software platforms.
• Design, build, and maintain automated data workflows and API connectors.
• Create visual dashboards translating data into actionable insights.
• Ensure data security, access controls, and incident response readiness.
• Collaborate with program staff to identify metrics and reporting needs.

Skills

IT support

System administration

Data analytics

API integrations

Dashboard design

Cybersecurity basics

Problem solving

Education

Information Technology background

Bachelor's degree in IT/CS (optional)

Tools

Power BI

Tableau

SQL

Azure

Microsoft 365 / Azure AD

Job description

This is W2 role so contractors dont apply.

We are looking for USC/GC/EAD's

Locals Only

Looking for Reporting analyst/Developer candidates with experience in IT support/System Support experience.

About the Role

The IT & Business Intelligence Coordinator is responsible for the Entrepreneurship Center for Growth and Excellence's (EC) full technology environment — from day-to-day technical cloud support, building automated workflows, integrations, and data systems and cyber protection that turn the organization's information into actionable insight. This role coordinates the EC's IT tech stack and connectivity, builds and maintains Microsoft M365 and Azure, SQL databases schema and API connectors, and designs visual dashboards and reports that help leadership and program staff understand impact and make data-informed decisions. The ideal candidate is equally comfortable troubleshooting a laptop, building data dashboard, queries, building an automated workflow, and designing complex visual dashboard.

Responsibilities

• Manage and maintain the organization's IT tech stack and maintaining software platforms and tools.
• Maintain computer connectivity and networking, troubleshooting internet, Wi-Fi, and local network issues as they arise.
• Perform limited server maintenance and administration and coordinating with vendors or hosting providers as needed.
• Manage user accounts, permissions, and access across organizational systems.
• Design, build, and maintain automated workflows that streamline data collection, reporting, and cross-system processes.
• Build and manage API connectors to integrate data across CRM, grants management, program, and financial systems.
• Design, maintain, and optimize SQL databases, ensuring data integrity, security, and performance.
• Design and build visual business intelligence reports and interactive dashboards that translate program, financial, and impact data into clear insights.
• Partner with program and leadership staff to identify key metrics and build reporting tools that support decision-making and funder reporting.
• Conduct data analysis to identify trends, patterns, and opportunities across program and organizational data.
• Maintain and update dashboards and reports on an ongoing basis, ensuring accuracy and relevance.
• Document data structures, workflows, and integrations to ensure continuity and knowledge transfer.
• Streamline data collection and reporting metrics where possible.
• Monitor and respond to cybersecurity threats, vulnerabilities, and incidents across the organization's systems.
• Implement and maintain security best practices, including access controls, data backups, and endpoint protection.
• Develop and maintain IT security policies and staff training/awareness on cybersecurity practices.
• Ensure organizational data — including donor, funder, and program participant information — is stored and handled securely and in compliance with applicable requirements.

Qualifications

• Proven knowledge and background or/Certification as Information Technology, Computer Science, Data Analytics, Cloud, Programmer or Developer professional experience.
• Minimum of 2-4 years of experience in IT support, systems or administration, or a related technical role.
• Experience building automated workflows and API integrations across multiple software platforms.
• Systems, process, reporting and structural thinking on how technology can help solve business problems.
• Experience building business intelligence dashboards and reports using tools such as Power BI, Tableau, or similar.
• Working knowledge of cybersecurity fundamentals, including endpoint protection, access management, and incident response.
• Comfortable providing hands-on technical support and training and troubleshooting connectivity and limited hardware issues.
• Strong problem-solving skills and ability to manage multiple technical priorities independently.

Preferred Skills

• Experience supporting IT systems in a nonprofit, business, or grant-funded environment.
• Experience with workflow automation platforms (e.g., Microsoft, Zapier, Power Automate, etc).
• Familiarity with CRM and grants management systems (e.g., Salesforce, Fluxx, or similar).
• Basic server administration experience.
• Relevant certifications are a plus (e.g., CompTIA Security+, Microsoft Certified: Data Analyst Associate, or similar).