Data Analyst - Social Listening, Search & NLP

Kratos Growth; United States; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Fully remote

Long-term B2B contract

Growth opportunities

Autonomy

Résumé du poste

Kratos Growth seeks a Social Listening, Search and NLP Data Analyst to power our AI-driven consumer insights platform. You will develop and refine social listening queries using Brandwatch and YouScan, process NLP data, and support search research to drive client insights and strategic recommendations.

Ideal candidates bring 5+ years in social listening and NLP, strong data visualization skills, and the ability to explain technical concepts to non-technical audiences.

Qualifications

• 5+ years of social listening research and consumer insights.
• Proven experience with Brandwatch and YouScan.
• Strong knowledge of NLP techniques and regex.
• 5+ years in search research or SEO optimization.
• Excellent analytical and problem-solving skills.
• Ability to convey complex concepts to non-technical audiences.
• Experience with data visualization tools and techniques.

Responsabilités

• Develop and maintain social listening queries; minimize spam and ensure high-quality data.
• Refine queries to adapt to evolving conversations and maintain relevance.
• Code and manage eCommerce text data; validate NLP outputs.
• Collaborate with engineering to improve NLP models and data pipelines.
• Curate keyword universes to reveal search behavior across product categories.
• Contribute to data-backed strategic recommendations.

Connaissances

Social listening

Consumer insights

NLP techniques

Regex

Data visualization

Analytical thinking

Communication skills

Outils

Brandwatch

YouScan

Description du poste

Our client's AI-powered consumer intelligence platform delivers strategic insights for global brands such as Coca Cola, Unilever, and Bayer.We're looking for a Social Listening, Search and NLP Data Analyst to join their rapidly growing team.

The Role

This role combines expertise in social listening, search keyword research and natural language processing, and data management to help power our platform and drive insights and value for our clients. The Social, Search & NLP Analyst role at involves working with and preparing a key data source that directly feeds into our proprietary tools and algorithms. This position is crucial in supporting our mission to provide AI-powered solutions for early detection of product trends, product experience, and brand health monitoring.

Key Responsibilities

Social Listening and Data Management

• Craft and maintain social listening queries in Brandwatch and YouScan, ensuring high-quality data capture and minimising spam
• Regularly refine queries to adapt to evolving conversations and maintain relevance
• Conduct manual data coding and management for eCommerce reviews and other textual data
• Ensure NLP accuracy through ongoing monitoring and optimization

NLP and Data Processing

• Develop NLP rules using regex for backend data processing
• Implement data validation and cleansing techniques to maintain data integrity
• Collaborate with engineering teams to improve NLP models and data processing pipelines

Search

• Curate and maintain search keyword universes that give insight into search behaviour in given product categories
• Contribute to the development of data-backed strategic recommendations

Preferred Qualifications

• 5+ years of experience in social listening research and consumer insights
• Proven experience with social listening tools, preferably Brandwatch and YouScan
• Strong knowledge of NLP techniques and regex
• 5+ years of experience in search research or SEO optimization
• Excellent analytical and problem-solving skills
• Ability to communicate complex technical concepts to non-technical audiences
• Experience with data visualization tools and techniques

We are looking for team members with different language skillsets: English, French, Italian, Spanish, Polish, Chinese, Portuguese, Dutch, German, Indonesian, Tagalog. Any language you are a competent speaker is advantageous.

What We Offer

• Fully remote: work from anywhere
• Stable, long-term B2B contract with growth opportunities
• Autonomy: We trust you to deliver exceptional work on your terms
• Be part of a leading-edge AI company