Data Analyst Lead

Arkansas Blue Cross and Blue Shield; Little Rock (AR); On-site; USD 85,000 - 105,000; Full time

Job summary

Arkansas Blue Cross and Blue Shield in Little Rock seeks a Data Analyst to support data quality, identify trends, and develop reports and dashboards to guide decision making and business initiatives.

The role requires a Bachelor's degree in a related field, 7+ years of data analytics experience (or masters with 5+ years), strong SQL and IBM Cognos Impromptu skills, and ability to mentor others. Travel is minimal; on-site office environment.

Qualifications

• Bachelor's degree in Science, Technology, Math, Business, Data Science/Informatics, Actuarial Science, Healthcare Management, or other related field.
• In lieu of degree, five (5) years' health-related, non-clerical experience with an insurance, managed care, or healthcare technology-related organization will be considered.
• Minimum seven (7) years' data analytics experience, which includes data extraction, data manipulation, repository building and data interpretation OR applicable Masters in related field with minimum five (5) years’ data analytics experience.
• Minimum one (1) year experience presenting on analysis and interpretation of data required.
• Advanced experience with rational database i.e. SAS, SQL, AQT and MS Windows based query software required.
• Previous project management experience with large-scale, cross-functional projects required.
• Experience with Visio or other flowcharting tools preferred.

Responsibilities

• Conducts experience studies to identify business trends, conduct root cause analysis of business problems, and suggest areas for process improvement.
• Consults with users or decision makers to identify data sources, required data elements, and/or data validation standards.
• Develops reports and dashboards that will define, support and forecast position of the enterprise.
• Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop statistics and design methodologies to be used for decision making and new business initiatives.
• Leads the development and delivery of data analysis findings, solutions, and recommendations presentations to leadership.
• Provides training and technical support to team members and/or users on customized reporting tools and various work processes.
• Serves as a coach and mentor for team members and may be required to make decision in the absence of leadership.
• Serves on special projects.

Skills

Analytical Thinking

Data Analysis

SQL

MySQL

IBM Cognos Impromptu

Visualization Tools

Problem Solving

Education

Bachelor's degree in a related field

Tools

SAS

AQT

Job description

Job Summary With advanced knowledge and expertise, this position provides critical support for the quality, validity and integrity of confidential data to use in decision making and organizational efficiency improvement initiatives. The Data Analyst retrieves, analyzes and summarizes business, medical, operations, financial, sales, customer and/or economic data in order to develop competitive and business intelligence, to optimize effectiveness and/or predict business outcomes. Incumbent identifies, analyzes, and interprets trends or patterns and prepares ongoing reports and data visualizations in order to support business decisions. Incumbent is expected to serve as a coach and mentor with advanced data analytics knowledge.

Requirements

Education Bachelor’s degree in Science, Technology, Math, Business, Data Science/Informatics, Actuarial Science, Healthcare Management, or other related field. In lieu of degree, five (5) years' health-related, non-clerical experience with an insurance, managed care, or healthcare technology-related organization will be considered.

Experience Minimum seven (7) years' data analytics experience, which includes data extraction, data manipulation, repository building and data interpretation OR applicable Masters in related field with minimum five (5) years’ data analytics experience. Minimum one (1) year experience presenting on analysis and interpretation of data required. Advanced experience with rational database i.e. SAS, SQL, AQT and MS Windows based query software required. Previous project management experience with large-scale, cross-functional projects required. Experience with Visio or other flowcharting tools preferred.

Essential Skills & Abilities

IBM Cognos Impromptu Problem Sensitivity Report Creation Report Processing Report Presentations External Communication MySQL Critical Thinking Interpersonal Communication Written Comprehension Information Collection Case-Based Reasoning Applied Research Sound Judgment Decision Making Process Information Objectives Oriented Strategic Approach Problem Solving Analyze Information Deductive Reasoning Organizing Prioritization Planning Activities Mathematical Reasoning Written Expression

• Analytical Decision Making
• Analytical Problem Solving
• Collaborative Communications
• Critical Reasoning
• Critical Thinking
• Cross-Functional Communications
• Cross-Functional Planning
• Data Analysis
• Database Queries
• Data Management
• Deductive Reasoning
• IBM Cognos Impromptu
• Information Interpretation
• Management Techniques
• Mathematical Reasoning
• MySQL Database Administration
• Object Classification
• Problem Sensitivity
• Researching
• Security Awareness
• Sound Judgment
• Strategic Planning
• Written Communication

Responsibilities

• Conducts experience studies to identify business trends, conduct root cause analysis of business problems, and suggest areas for process improvement.
• Consults with users or decision makers to identify data sources, required data elements, and/or data validation standards.
• Develops reports and dashboards that will define, support and forecast position of the enterprise.
• Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop statistics and design methodologies to be used for decision making and new business initiatives.
• Leads the development and delivery of data analysis findings, solutions, and recommendations presentations to leadership.
• Provides training and technical support to team members and/or users on customized reporting tools and various work processes.
• Serves as a coach and mentor for team members and may be required to make decision in the absence of leadership.
• Serves on special projects.

Certifications Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type Regular ADA Requirements

Regular ADA Requirements 2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.

Why? We Love our Employees

At Arkansas Blue Cross, we care about the health, wellness, and education of our employees. We offer many great incentives such as: Tuition reimbursement. Club Blue, a free, onsite gym to encourage exercise. Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating. Incentives for wellness education and exercise.

We Love our Culture

The average tenure is 10 years with hundreds of employees having been here 15 years or longer. Our inclusive culture brings employees together to connect while celebrating our differences.

We Love our Community

Our employees often volunteer within their communities, at charity events, walks and runs, schools and nonprofits. When disasters strike, our employees help wherever they are needed. It’s just another way we show that Blue cares.