Data Analyst - IT IV

Apex Systems; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

HSA

ESPP

EAP

Job summary

Everforth Apex in Houston, TX is seeking a Senior Data Analyst to lead analytics, build dashboards, and translate business requirements into KPIs.

You will design and own Power BI reports for business, product, and operations, model data from UDH sources, DynamoDB, and Postgres, and mentor other analysts while advancing the analytics maturity of the team.

Qualifications

• 5+ years of analytics, BI, or data analysis experience with KPI/dashboard experience.

Responsibilities

• Take business requirements and convert into measurable KPIs.
• Define what should be measured and break high-level objectives into metrics.
• Design, build, and own Power BI dashboards and reports for stakeholders.
• Analyze data from UDH sources, DynamoDB, and Postgres.
• Incorporate RUM and APM data to surface performance trends.
• Build advanced DAX measures following best practices.
• Validate data accuracy and partner with engineering to resolve inconsistencies.
• Establish best practices for dashboard design and documentation.
• Provide mentorship to analysts to raise analytics maturity.

Skills

Power BI

SQL

DAX

DynamoDB

Postgres

AWS

RUM/APM

KPI design

Tools

Power BI Service

DynamoDB tooling

Job description

Job#: 3043818

Job Description:

Data Analyst - IT IV

Location: Houston, Texas (Hybrid)

Role Overview

We are seeking a Senior Data Analyst to lead the development of dashboards and analytics solutions that empower business users to make data-driven decisions. This is not a traditional reporting analyst role; the primary objective is to translate business requirements into meaningful KPIs, dashboards, and executive-level insights for an application portfolio. The ideal candidate will be instrumental in building the analytics function from the ground up, working closely with architects, product managers, and business stakeholders to define success metrics and demonstrate business value.

Key Responsibilities

• Take business requirements, user stories, and operational objectives and convert them into measurable KPIs.


• Define what should be measured and break high-level objectives into supporting metrics.


• Design, build, and own Power BI dashboards and reports for business, product, and operational stakeholders.


• Analyze and model data from UDH data sources, DynamoDB, and Postgres.


• Incorporate Real User Monitoring (RUM) and Application Performance Monitoring (APM) data into dashboards to surface trends related to performance, reliability, and user experience.


• Build and maintain advanced DAX measures and calculations following Power BI best practices.


• Validate data accuracy, perform root cause analysis, and partner with engineering teams to resolve inconsistencies.


• Establish best practices for dashboard design, metric definitions, and documentation.


• Provide mentorship and technical guidance to other analysts, raising the overall analytics maturity of the team.

Required Qualifications

Experience:

• 5+ years of experience in analytics, business intelligence, or data analysis roles, with a proven track record of translating business requirements into KPIs and executive dashboards.


• Experience supporting mobile applications or digital products.


• Comfortable working directly with senior leadership and navigating a highly tenured organization.

Technical Skills

• Advanced experience with Power BI, including data modeling, DAX, and Power BI Service.


• Strong SQL skills and experience querying Postgres or similar relational databases.


• Hands-on experience working with NoSQL data sources such as DynamoDB.


• Experience analyzing data in AWS-based environments and an understanding of how data moves through systems, APIs, and integrations.


• Ability to translate technical or behavioral data (e.g., RUM, APM) into business-relevant insights.

Preferred Qualifications

• Data Analyst experience within an airline or aviation environment.


• Familiarity with aviation terminology, operations, and workflows.


• Experience with Quantum Metric or similar RUM and APM tools.


• Experience building dashboards for product, reliability, or customer experience use cases.


• Customer experience analytics and AI/GenAI analytics exposure.

Culture Fit

The ideal candidate must be highly collaborative, self-directed, and proactive. This is a highly visible role where relationship-building and stakeholder communication are as important as technical skills. The role requires someone who is curious, creative, and able to operate with limited guidance while presenting data visually to senior leadership, directors, and product teams.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.