Data Analyst I

Uber; Sunnyvale (CA); On-site; USD 113,000 - 125,000; Full time

Benefits offered by this job

Bonus program

Equity award

401(k) plan

Various benefits

Job summary

Uber in Sunnyvale, CA is seeking a Data Analyst I to generate granular insights into user behavior and engagement, partnering with Program Managers and Operations to bring structure to data workflows and make findings actionable.

Base salary USD 113,000–125,000 per year. Eligible for a bonus program, equity awards, 401(k), and various benefits. The role focuses on automated reporting, dashboards, and data-driven decision support.

Qualifications

• 1+ year of work experience in Analytics, BI, or related field.
• 3+ years in a data analytics/BI/quantitative role.
• 3+ years of SQL experience across large datasets.
• Hands-on Python for data analysis including Pandas/NumPy.
• Experience building automated, real-time reporting and dashboards (Looker Studio/Tableau).
• Familiarity with LLMs and Generative AI for data workflows.
• GCP experience; Google Apps Script/Colab/Sheets/Slides for workflows.
• Background in CX analytics (CSAT, incident attribution, support data).
• Experience partnering with PMs/Operations across time zones.

Responsibilities

• Partner with Program Managers and Operations to add structure and actionable insights to complex user-experience data workflows.
• Support incidents/outages and build attribution logic around user impact.
• Measure what matters, identify gaps, and guide decisions with data.
• Translate insights from support conversations into improved product adoption and opportunities for improvement.

Skills

SQL

Python

Pandas

NumPy

Plotly

Looker Studio

Tableau

LLMs

Generative AI

GCP

Google Apps Script

Google Colab

Google Sheets

Google Slides

A/B tests

CX analytics

CSAT

Tools

SQL

Python

Pandas

NumPy

Plotly

Looker Studio

Tableau

LLMs

Generative AI

Google Cloud Platform

Google Apps Script

Google Colab

Google Sheets

Google Slides

A/B tests

Job description

Join Uber’s data team in Sunnyvale, CA (onsite) to help shape initiatives that improve customer experience. In this Data Analyst I role, you’ll generate granular insights into user behavior and engagement, partnering closely with Program Managers and Operations to bring structure to complex data workflows and make findings actionable.

Base salary: USD $113,000 - $125,000 per year. This position is eligible for Uber’s bonus program, and you may be offered an equity award and other types of compensation. Full-time employees are eligible to participate in a 401(k) plan, along with various benefits.

What you’ll focus on

• Partner with Program Managers and Operations to add structure, visibility, and actionable insights to complex user-experience data workflows.
• Support critical incidents and outages, including building attribution logic around user impact.
• Measure what matters, identify performance gaps, and guide decision-making using data.
• Use insights from support conversations to improve product adoption and find opportunities for continuous improvement.

What you’ll bring

• 1+ year of work experience in Analytics, Business Intelligence, Mathematics, Statistics, Computer Science, Engineering, or a related discipline.
• 3+ years of professional experience in a data analyst, business intelligence, or quantitative analytical role.
• 3+ years writing complex SQL queries for extraction, wrangling, and analysis across large datasets.
• Hands-on Python experience for data analysis, extraction, and visualization, including Pandas, NumPy, and Plotly.
• Experience building automated, real-time reporting and interactive dashboards using Looker Studio or Tableau.
• Practical statistical experience, such as regression analysis and classification, plus experience designing and analyzing A/B tests and experiments.
• Familiarity with Large Language Models (LLMs), Generative AI applications for data-driven workflows, and cloud-based data platforms such as Google Cloud Platform.
• Experience with Google Apps Script, Google Colab, Google Sheets, and Google Slides to build custom workflows and deliver technical presentations.
• Background in customer experience (CX) analytics, including metrics like CSAT, incident/outage user impact attribution, or customer support conversation data.
• Experience partnering directly with Program Management and Operations, including working across remote teams and varying time zones.
• Ability to translate complex dataset findings into clear, actionable insights for cross-functional stakeholders.

Tools you’ll use

• SQL, Python, Pandas, NumPy, Plotly
• Looker Studio, Tableau
• Large Language Models (LLMs), Generative AI
• Google Cloud Platform, Google Apps Script, Google Colab, Google Sheets, Google Slides
• A/B tests

In-office collaboration: Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles may require full-time in-office presence. Ask your Recruiter for details about this role’s requirements.