Data Analyst & Configuration Specialist

QORE; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Tools, learning and development budget

Long-term incentives

Job summary

QORE is seeking a Data Analyst & Configuration Specialist to own configuration and performance of our payment gateway, ensuring smooth transaction flow and reliable processor performance for clients in the iGaming sector.

You will configure routing rules, set up new clients, monitor gateway performance, and analyze transaction data to drive improvements. Strong English skills and Jira experience are required; competitive compensation is offered.

Qualifications

• Proven experience in the iGaming industry.
• Strong analytical skills with transaction data and performance metrics.
• Clear, professional communication with clients and external partners.

Responsibilities

• Configure and maintain the payment gateway, including routing rules, processor settings, and related parameters.
• Handle the technical setup and configuration of new clients on the gateway.
• Monitor performance through the gateway and internal reporting portal.
• Analyze transaction data, processor performance, and changes in results.
• Implement changes and optimizations based on analysis, operational needs, or supervisor direction.
• Communicate with processors to resolve issues and keep operations running without interruption.
• Proactively spot and respond to deviations, issues, and opportunities for improvement.
• Keep accurate, well-organized records of configurations, changes, issues, and outcomes.
• Track tasks, activities, and statuses in Jira consistently and precisely.

Skills

Jira

Data analysis

Payment gateways

iGaming industry

English fluency

Job description

QORE is a corporate-grade payment service provider built for transparency, reliability, and professional delivery. We help merchants and operators scale with clear reporting, predictable settlement workflows, and responsive worldwide 24/7 support.

Powered by a proven processing infrastructure and deep operational expertise, QORE combines enterprise-level governance with fast onboarding and robust integrations - so partners can grow confidently, compliantly, and efficiently.

We are looking for a detail-oriented Data Analyst & Configuration Specialist to join our team. You’ll own the configuration and performance of our payment gateway, making sure transactions flow smoothly, processors perform at their best, and our clients get the reliability they expect.

If you know the iGaming payments landscape and enjoy turning data into decisions, we’d love to hear from you.

What you’ll do

• Configure and maintain the payment gateway, including routing rules, processor settings, and related parameters

• Handle the technical setup and configuration of new clients on the gateway

• Monitor performance through the gateway and our internal reporting portal

• Analyze transaction data, processor performance, and changes in results

• Implement changes and optimizations based on analysis, operational needs, or supervisor direction

• Communicate with processors to resolve issues and keep operations running without interruption

• Proactively spot and respond to deviations, issues, and opportunities for improvement

• Keep accurate, well-organized records of configurations, changes, issues, and outcomes

• Track tasks, activities, and statuses in Jira consistently and precisely

• Monitor the impact of implemented changes and maintain clear visibility over results

• Proven experience in the iGaming industry (mandatory)

• Solid understanding of approval rates and the factors that influence them

• Experience with payment gateways, payment processors, or transaction routing

• Strong analytical skills and comfort working with transaction data and performance metrics

• Excellent attention to detail and a structured, organized way of working

• Clear, professional communication with clients and external partners

• Experience with Jira or similar task-tracking tools

• Proactive mindset, able to act quickly when something looks off

• Fluent English, written and spoken

• Competitive compensation

• Budget for tools, learning, and professional development

• Long-term incentives aligned with company growth