Data Analyst Claims

AAA - Automobile Club of Southern California; Portland (ME); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the automotive membership industry is seeking a Data Analyst to develop and deploy reports that support business operations. This critical role involves analyzing large datasets, developing Tableau reports, and working on various ad-hoc data requests in a 100% remote working environment. Ideal candidates will have experience in a corporate data analytics environment and hold strong skills in SQL, Tableau, and Microsoft Excel, while certifications are a plus.

Benefits

Health coverage for medical, dental, vision

401(K) saving plan with company match AND Pension

Tuition assistance

PTO for community volunteer programs

Wellness program

Employee discounts

Qualifications

• Experience with SQL and Tableau is essential.
• Ability to learn new databases and analytical tools.
• Experience with Python and willingness to work on multiple ad-hoc requests.

Responsibilities

• Monitor inboxes and address internal customer needs.
• Query data to meet ad-hoc requests and identify trends.
• Design and deploy KPIs to track service quality and productivity.

Skills

SQL

Tableau

Microsoft Excel

Python

Jupyter Notebooks

Education

Experience in corporate data or analytics environment

Job description

Please Note: This position is 100% remote; however, you must reside within 50 miles of our Costa Mesa, CA, or Portland, ME. Office. You will be asked to come into the office for specific training courses and for bi-annual team meetings to meet senior leaders and other members of the organization.

As a Data Analyst, you are capable of developing, testing, and deploying reports used to support the business. You will be querying large datasets with SQL, developing Tableau reports, work on various ad-hoc data requests.

What You Will Do

• You will monitor various inboxes and address the needs of our internal customer base
• You will query data for various ad-hoc data needs
• You will also identify and analyze trends to present to peers and managers
• You will design, develop, and deploy various KPIs to track Service Quality, Productivity, Frequency, and Severity, along with develop reports to track new initiatives, annual performance goals, and provide analysis for recent results
• You are highly organized and able to work on multiple projects and ad-hoc requests each week, prioritize the various tasks for each project, communicate effectively on the progress made during the week or explain the challenges that are impacting a deadline and estimate when that project can be delivered

What You Will Need

• To thrive in this role, you will have experience in a traditional data or analytics corporate environment
• You have the ability to learn new methodologies, databases, and analytical tools
• You have excellent skills in using Microsoft Excel and PowerPoint
• You have excellent Tableau and SQL skills. Tableau/SQL certification is a plus
• You will have some experience with Python and Jupyter Notebooks
• You have the ability to analyze, organize and shift priorities to meet the needs you your manager/supervisor

#LI-LD1

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Data Analyst Claims

Please Note: This position is 100% remote; however, you must reside within 50 miles of our Costa Mesa, CA, or Portland, ME. Office. You will be asked to come into the office for specific training courses and for bi-annual team meetings to meet senior leaders and other members of the organization.

As a Data Analyst, you are capable of developing, testing, and deploying reports used to support the business. You will be querying large datasets with SQL, developing Tableau reports, work on various ad-hoc data requests.

What You Will Do

• You will monitor various inboxes and address the needs of our internal customer base
• You will query data for various ad-hoc data needs
• You will also identify and analyze trends to present to peers and managers
• You will design, develop, and deploy various KPIs to track Service Quality, Productivity, Frequency, and Severity, along with develop reports to track new initiatives, annual performance goals, and provide analysis for recent results
• You are highly organized and able to work on multiple projects and ad-hoc requests each week, prioritize the various tasks for each project, communicate effectively on the progress made during the week or explain the challenges that are impacting a deadline and estimate when that project can be delivered

What You Will Need

• To thrive in this role, you will have experience in a traditional data or analytics corporate environment
• You have the ability to learn new methodologies, databases, and analytical tools
• You have excellent skills in using Microsoft Excel and PowerPoint
• You have excellent Tableau and SQL skills. Tableau/SQL certification is a plus
• You will have some experience with Python and Jupyter Notebooks
• You have the ability to analyze, organize and shift priorities to meet the needs you your manager/supervisor

#LI-LD1

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

About the company

American Automobile Association is a federation of motor clubs throughout North America.

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