Data Analyst: AI-Driven Analytics & Executive Dashboards

Vencora; Worcester (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Vencora’s Covenir data analytics role focuses on owning reporting and analytics that drive Operations, Sales & Marketing, and leadership decisions. You will build dashboards, extract insights, and evaluate AI tools to guide build-versus-partner choices.

The role emphasizes data quality, cross-functional collaboration, and governance, with a strong focus on security and SOC compliance across platform data.

Qualifications

• 2+ years of experience in data analysis, reporting, or business intelligence with proficient SQL skills.
• Working knowledge of Azure data services (Azure SQL, Microsoft Fabric, Blob Storage) or equivalent cloud data tools; AWS experience is a plus.
• Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox.
• Working knowledge of data collection across multiple business functions, and of data retention and access-control policies.
• Basic understanding of the AI/API sandbox and its available data workflows.
• Experience building executive-facing dashboards or KPI reporting.
• Ability to create clear, concise data analysis and reporting documentation for stakeholders across Operations, Sales & Marketing, and IT & R&D.
• Completes data security and confidentiality training, SOC compliance training, and cross-functional onboarding across Platform modules.
• Bachelor’s degree in a related field (Data Analytics, Statistics, Computer Science, Business), or equivalent experience

Responsibilities

• Write SQL for data extraction, transformation, and reporting across Covenir’s systems.
• Build and maintain executive-facing analytics and KPI dashboards — volumes, postage, and SLA performance by customer and business unit.
• Use Azure data services (Azure SQL, Microsoft Fabric, Blob Storage) supporting the platform’s data warehouse.
• Research and evaluate AI tools, vendors, and partnership opportunities to inform build-versus-partner recommendations.
• Translate operational and business questions from Operations, Sales & Marketing, and leadership into data requests and reporting.
• Apply AI-assisted analysis and workflow tools, consistent with Covenir’s 80/20 model.
• Support data retention, security, and SOC compliance requirements as they apply to platform data.

Skills

SQL

Azure data services

Data analysis

Dashboard development

Vendor research

Data security

Stakeholder communication

Insurance BPO knowledge

Education

Bachelor’s degree in Data Analytics/Statistics/CS or equivalent

Tools

Azure SQL

Microsoft Fabric

Blob Storage

AWS

Job description

Vencora’s Covenir data analytics role focuses on owning reporting and analytics that drive Operations, Sales & Marketing, and leadership decisions. You will build dashboards, extract insights, and evaluate AI tools to guide build-versus-partner choices.

The role emphasizes data quality, cross-functional collaboration, and governance, with a strong focus on security and SOC compliance across platform data.