Data Analyst

1 Utah Transit Authority; United States; On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Free transit passes

Tuition reimbursement

Wellness program

Health, dental, vision

Job summary

Utah Transit Authority (UTA) is seeking a Data Analyst to drive analytical initiatives that improve quality, financial viability, sustainability, and efficiency of our services. The role develops and maintains strategic tools, supports planning, and collaborates across departments to benchmark pricing, markets, and customer satisfaction.

You will analyze financial data to support budgets, KPIs, and strategic objectives, teach process improvement, mentor teams, and participate in the leadership

Qualifications

• Bachelor's degree in Business, Finance, or related field. Master’s preferred.
• Four years of analytical experience in operations performance.
• Experience with budgeting, KPIs, and financial analysis.

Responsibilities

• Direct and develop initiatives to improve service quality, financial viability, sustainability, and efficiency.
• Develop and maintain strategic analytical and financial tools for planning.
• Collaborate with other departments on market definition, benchmarking, and pricing.
• Analyze performance and identify actionable improvement opportunities.

Skills

Analytical thinking

Critical reasoning

Communication skills

Excel (advanced)

SQL

PowerPoint

Word

Outlook

Access (intermediate)

Education

Bachelor's degree in Business/Finance/Operations Research

Master’s degree preferred

Tools

SQL

Job description

As a Data Analyst you will: Direct and develop initiatives to improve quality, financial viability, sustainability and efficiency of services offered by the business unit. Facilitate business unit planning by developing and maintaining strategic analytical and financial tools. Collaborate with other UTA departments to make recommendations on strategic variables such as definition of new markets, service standards, benchmarking, pricing/fare policies, and customer satisfaction. Develop and maintain effective monitoring and measurement methods to analyze the performance effectiveness of the business unit and identify actionable areas for improvement. Review, analyze and interpret financial data to drive operational budget performance. Assist in the creation of annual budgets, budget metrics, key performance indicators and strategic objectives for the business unit. Organize and teach process improvement training throughout the business unit. Coach and mentor on improvement projects. Serve as an integral member of the business unit leadership team.

MINIMUM QUALIFICATIONS EDUCATION/TRAINING

Bachelor's Degree in Business, Operations Research, Finance, or a related/relevant field. Master’s degree in a business related field is preferred.

EXPERIENCE

Four years previous analytical experience in operations performance. Must be able to initiate and perform highly technical analytical work without frequent supervision including collecting and interpreting data using statistical and other analytical tools and models. Will be required to perform technical work, individually or as the member of a project team. Occasionally, after hours and/or weekend work will be required.

KNOWLEDGE/SKILLS

Knowledge and training in ISO, LEAN and Six-Sigma principles preferred. Must demonstrate strong critical and logical reasoning skills. Must have strong verbal and written communication skills. Microsoft Office proficiency at an intermediate level in Word and PowerPoint; at an advanced level in Excel; and at a standard level in Outlook. Intermediate proficiency in Access preferred. Experience with SQL a preferred

ABILITIES

Must show ability to understand, articulate and advocate for business recommendations and financial solutions.

UTA COMPETENCIES

• Embraces Outward Mindset – Exhibiting strong E.I. skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Managing conflict. Seeking feedback without being defensive.
• Develops Self & Others – Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments. Ensures Fairness – Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.
• Puts Safety First – Acting as a Safety Ambassador by working safely, complying with requirements and serving as an example to others. Wearing required personal protective equipment. Supporting safety activities. Promptly reporting hazards, unsafe work practices, near misses, and accidents. Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. Values Differences – Recognizing the value that different perspectives and cultures bring to an organization. Builds Effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Ensures Accountability – Holding self and others accountable to meet commitments.

- OR - An equivalent combination of relevant education and experience.

[UTA reserves the right to determine the equivalencies of education and experience.]

Pay Range

$73,300.00 or more depending on experience

As a full-time Administrative Employee, your Total Rewards Benefits Package will include:

Health, dental, vision, life/AD&D, short-term and long-term disability insurance, with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage). Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children. 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA. 10 paid holidays and two paid (2) floating holidays per year. Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching. Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment. Training, development, and career advancement opportunities. Paid parental leave for birth, adoption, and child placement (after 12 months of employment). Free transit passes for employees, their spouses, and their dependent children. Employee assistance program – includes counseling, legal services, financial planning, etc. UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals. Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness. Discounted cell phone plans with T-Mobile Pet insurance plan options (tailored plan coverage based on pet’s health and needs). Must be able to come into UTA FrontLines Headquarters in downtown Salt Lake City during work hours. Work from home may be possible depending on manager discretion and performance.

Equal Opportunity and Other Statements

PM21 Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two work days' notice prior to the need for the accommodation is required. Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.

Company Culture

We grow together. We succeed together. We are UTA, together. A career with UTA offers a unique opportunity to make a difference in our communities while building a purposeful and rewarding career.