Data Analyst

SBH Community Service Network Inc.; New York (NY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

SBH Community Service Network Inc. is seeking a Data Analyst in New York, NY for a full-time (hybrid) role. You will transform data into actionable insights to drive product strategy, user growth, and business performance.

The role requires strong SQL, Python or R, and experience with BI tools, plus collaboration with leadership and engineering teams. You will design dashboards, perform deep-dive analyses, and support decisions with rigorous experimentation and analytics across product, growth,

Qualifications

• 3+ years of experience in Data Analytics, Product Analytics, BI, or related field.
• Strong SQL skills with complex queries and data analysis.
• Proficiency in Python or R and BI visualization tools.
• Solid understanding of statistics, experimentation, and A/B testing.
• Experience collaborating with cross-functional teams and presenting insights.
• Bachelor's degree in a quantitative field as listed.

Responsibilities

• Analyze product metrics, user behavior, retention, and engagement.
• Build dashboards to track KPIs across product, growth, revenue, and ops.
• Run experiments and A/B tests; define success metrics with teams.
• Translate data into clear recommendations for stakeholders.
• Collaborate with AI, marketing, and engineering teams to improve metrics.

Skills

SQL

Python or R

BI tools (Tableau, Power BI, Looker)

Statistics & A/B testing

Cross-functional collaboration

Education

Bachelor's degree in Data Science, Statistics, Mathematics, CS, Economics

Tools

Tableau

Power BI

Looker

Snowflake

BigQuery

Redshift

Amplitude/Mixpanel/Segment/PostHog

Job description

Data Analyst
Location: New York, NY
Employment Type: Full-Time (Optional Hybrid)
Schedule: Monday through Friday – Standard Business Hours
Salary:Based on Experience

Data Analyst
Location: New York, NY
Employment Type: Full-Time (Optional Hybrid)
Schedule: Monday through Friday – Standard Business Hours
Salary:Based on Experience

About the Role

A rapidly growing AI technology company is seeking a highly analytical and detail-oriented Data Analyst to transform data into actionable insights that drive product strategy, user growth, and business performance.

This role will work closely with leadership, product managers, engineers, marketing teams, and AI specialists to analyze user behavior, measure business performance, evaluate experiments, and support strategic decision-making across the organization.

This is an excellent opportunity for someone who enjoys solving complex problems with data and wants to make a direct impact at a high-growth technology company.

Responsibilities

Product & User Analytics

• Analyze user behavior, engagement, retention, and churn trends
• Build and maintain dashboards tracking key product and business metrics
• Conduct deep-dive analyses to identify growth opportunities and user experience improvements
• Develop user segmentation models and behavioral insights
• Identify characteristics of high-value users and opportunities to improve retention

Experimentation & A/B Testing

• Design, analyze, and report on product experiments and A/B tests
• Partner with product and engineering teams to define success metrics
• Measure the impact of new features, onboarding improvements, pricing changes, and growth initiatives
• Ensure statistical rigor and clear interpretation of experimental results

Business Intelligence & Reporting

• Build automated dashboards and reporting systems
• Define and monitor KPIs across product, growth, revenue, and operations
• Deliver regular business insights and performance reporting
• Translate complex datasets into clear recommendations for stakeholders

AI Performance Analytics

• Analyze AI performance metrics including quality, latency, accuracy, and cost efficiency
• Measure the impact of model updates and AI feature releases
• Partner with engineering teams to improve evaluation methodologies
• Monitor AI-related costs and identify optimization opportunities

Growth & Revenue Analytics

• Analyze marketing channel performance and acquisition funnels
• Conduct retention, churn, and cohort analyses
• Support pricing, subscription, and monetization initiatives
• Evaluate onboarding, referral, and growth programs

Cross-Functional Collaboration

• Ensure data integrity and reporting accuracy
• Improve tracking and analytics infrastructure
• Document reporting methodologies and metric definitions
• Support business stakeholders with ad hoc analysis and strategic recommendations

Qualifications

Required

• 3+ years of experience in Data Analytics, Product Analytics, Business Intelligence, or a related field
• Strong SQL skills, including complex queries and data analysis
• Proficiency in Python or R
• Experience with BI and visualization tools such as Tableau, Power BI, Looker, or similar platforms
• Strong understanding of statistical analysis, experimentation, and A/B testing
• Experience collaborating with cross-functional teams
• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or a related quantitative field

Preferred

• Experience working with AI products, LLMs, or AI performance metrics
• Experience in SaaS, technology, or high-growth startup environments
• Familiarity with Snowflake, BigQuery, Redshift, or similar data warehouses
• Experience with analytics platforms such as Amplitude, Mixpanel, Segment, or PostHog
• Knowledge of subscription analytics, retention modeling, and revenue analysis

Ideal Candidate

• Highly analytical and data-driven
• Strong problem-solving and critical-thinking skillsExcellent communication and presentation abilities
• Comfortable translating complex data into actionable business insights
• Thrives in a fast-paced, growth-oriented environment