Data Analyst

Q2; Austin (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid work opportunities

Flexible time off

Career development & mentoring

Parental leave

Job summary

Q2 is hiring a Data Analyst to understand customer fraud challenges and translate them into product improvements. You will collaborate with Product, Engineering, and Fraud Response colleagues to track fraud trends, prioritize enhancements, and build protective tooling for customers.

The role emphasizes ownership, customer-focused analytics, and clear communication with both technical and non-technical stakeholders. Hybrid work options are available in the US.

Qualifications

• 5+ years of experience as an analyst (or similar).
• Experience using AI tools in your work.
• Strong data visualization and storytelling with data.
• Demonstrated ability to communicate findings to both technical and non-technical audiences.

Responsibilities

• Track trends in fraud cases and advise prioritization in product enhancements.
• Collaborate with Product, Engineering, and Fraud Response teams to build protection for customers.
• Work with internal tooling to support fraud prevention initiatives.

Skills

Data analysis

AI tools

Data visualization

Communication

Python

SQL

Tools

Python

SQL

Job description

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

Our Team

The Fraud Intelligence team at Q2 is responsible for helping our customers take a proactive stance against fraud and managing the risks of their business. We build and enhance products that evolve with the ever-changing fraud landscape, delivering tangible value for our customers. Our solutions enable them to focus more of their time and energy on their mission: best serving their customers and communities.

The Role

As a Data Analyst on the team, you will develop a deep understanding of our customers and the fraud challenges they face. Working closely with Product, Engineering, and Fraud Response partners, you will identify and help close gaps in our fraud products. This is a dynamic role, sitting at the cross-section of our customers, the business, and product development. You’ll be responsible for tracking trends in our fraud cases and advising prioritization in product enhancements. Then, you’ll take the next step and work with our internal tooling and engineering teams to build the needed protection for our customers.

You are more likely to excel in the role if you:

• Enjoy autonomy in your work and feel a sense of ownership in the team’s goals. You work quickly but with the big picture in mind.
• Have empathy for end users and a desire to measure your work by both the customer value and product quality.
• Have enthusiasm for the field and professional development.

Requirements

• 5+ years of experience as an analyst (or similar)
• Experience using AI tools in your work
• Statistical background and ability to draw sound conclusions from complex data
• Familiarity with data visualization tools
• Demonstrated ability to effectively communicate findings with technical and non-technical audiences

Bonus Points

• Experience with python, SQL, or other programming languages
• Experience communicating with customers
• Familiarity with the financial industry, banking, and fraud prevention products

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements