Data Analyst

Q2 India; Austin, Northern (TX, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid Work Opportunities

Flexible Time Off

Health Insurance

Parental Leave

Volunteer Programs

Career Development & Mentoring

Job summary

Q2 is seeking a Data Analyst to develop a deep understanding of customers and fraud challenges, partnering with Product, Engineering, and Fraud Response to close gaps in fraud products.

You will track fraud trends, advise prioritization for enhancements, and collaborate with internal teams to build protective solutions for customers.

Qualifications

• 5+ years of experience as an analyst or similar role.
• Experience using AI tools in your work.
• Statistical background and ability to draw sound conclusions from complex data.
• Familiarity with data visualization tools.
• Demonstrated ability to effectively communicate findings with technical and non-technical audiences.

Responsibilities

• Track trends in fraud cases and advise prioritization for product enhancements.
• Identify and help close gaps in fraud products in collaboration with Product, Engineering, and Fraud Response teams.
• Work with internal tooling and engineering to build protections for customers.

Skills

Analyst experience

Statistical background

Data visualization

Communication of findings

AI tools experience

Tools

Python

SQL

Data visualization tools

Job description

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission.

The Team

The Fraud Intelligence team at Q2 is responsible for helping our customers take a proactive stance against fraud and managing the risks of their business. We build and enhance products that evolve with the ever-changing fraud landscape, delivering tangible value for our customers. Our solutions enable them to focus more of their time and energy on their mission: best serving their customers and communities.

The Role

As a Data Analyst on the team, you will develop a deep understanding of our customers and the fraud challenges they face. Working closely with Product, Engineering, and Fraud Response partners, you will identify and help close gaps in our fraud products. This is a dynamic role, sitting at the cross-section of our customers, the business, and product development. You’ll be responsible for tracking trends in our fraud cases and advising prioritization in product enhancements. Then, you’ll take the next step and work with our internal tooling and engineering teams to build the needed protection for our customers.

You are more likely to excel in the role if you:

• Enjoy autonomy in your work and feel a sense of ownership in the team’s goals. You work quickly but with the big picture in mind.
• Have empathy for end users and a desire to measure your work by both the customer value and product quality.
• Have enthusiasm for the field and professional development.

Requirements

• 5+ years of experience as an analyst (or similar)
• Experience using AI tools in your work
• Statistical background and ability to draw sound conclusions from complex data
• Familiarity with data visualization tools
• Demonstrated ability to effectively communicate findings with technical and non-technical audiences

Bonus Points

• Experience with python, SQL, or other programming languages
• Experience communicating with customers
• Familiarity with the financial industry, banking, and fraud prevention products - This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.

Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

Mission

Q2’s mission is to build strong and diverse communities by strengthening their financial institutions. That mission shapes the technology we build, how we serve our customers, and how we show up for each other.

Vision

We started with a straightforward belief: technology could fundamentally change how financial institutions serve their communities. More than 20 years later, that belief still drives us. Q2 delivers digital banking and lending solutions that help financial institutions deepen relationships, improve experiences, and grow.

Culture & Values

Q2’s culture is built by Q2ers and grounded in ten guiding principles that define how we show up for each other, our customers, and our communities. We take our mission seriously. We also have fun doing it. Teams across the company work together to solve hard problems, move quickly, and make a real impact on the financial institutions and communities we serve. We’re also helping shape how AI is applied in financial services, bringing the same disciplined, banking-first approach Q2 has practiced for more than 20 years to this next chapter of innovation.