Data & AI Governance Operations Orchestrator

PSECU Pennsylvania State Employees Credit Union; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

PSECU Pennsylvania State Employees Credit Union seeks a Data & AI Governance Operations Lead to oversee the end-to-end governance process for data and AI initiatives. You will manage intake materials, inventory, and council processes, ensuring decisions are structured, traceable, and closed.

Hybrid role with on-site and remote expectations. Responsibilities include coordinating baseline reviews, readiness packets, governance metrics, and cross-functional collaboration with data science and

Qualifications

• Bachelors and 3+ years in program or project management, coordination-heavy role.
• Ability to run intake and workflow processes, maintain trackers or inventories, coordinate recurring cross-functional meetings.
• Strong facilitation, written communication, stakeholder management, and executive-level communication skills.
• Any equivalent combination of experience and education.
• Banking/financial institution experience preferred

Responsibilities

• Own and operate the single intake process for data, analytics, AI, model, and HAL use cases, including required intake materials and routing rules.
• Maintain the enterprise AI/model inventory, including production systems, pilots, vendor AI capabilities, business owners, risk tiers, data sources, and review status.
• Coordinate the one-time baseline review of existing AI and model systems, including credit risk, fraud, chatbot tooling, media mix modeling, HAL and similar tools, productivity AI, engineering assistants, and internal document/RAG assistants.
• Coordinate the Enterprise AI Strategy & Governance Council process, AI Risk review inputs, agendas, evidence packets, decision logs, conditions, remediation items, and follow-up dates.
• Assemble readiness packets for AI and data governance reviews, including business purpose, owner, data sources, risk tier, access needs, technical review status, control findings, and open decisions.
• Run the data governance operating rhythm for data products, definitions, stewardship decisions, quality expectations, issue tracking, and policy/procedure maintenance.
• Coordinate with the Lead Data & AI Architect on technical readiness reviews and with the Manager, Data Science & Applied AI on model behavior, testing, monitoring, and vendor-claim review where applicable.
• Track governance metrics, decision cycle times, open remediation items, inventory completeness, and compliance evidence needed for audit, exam, and executive reporting.
• Other duties as assigned.

Skills

Facilitation

Executive communication

Stakeholder management

Cross-functional coordination

Process governance

Documentation

Education

Bachelor's in Business Administration

Bachelor's in Data Processing

Bachelor's in Information Systems

Bachelor's in Risk Management

Bachelor's in Technology Management Services

Tools

Jira

ServiceNow

Job description

PSECU Pennsylvania State Employees Credit Union seeks a Data & AI Governance Operations Lead to oversee the end-to-end governance process for data and AI initiatives. You will manage intake materials, inventory, and council processes, ensuring decisions are structured, traceable, and closed.

Hybrid role with on-site and remote expectations. Responsibilities include coordinating baseline reviews, readiness packets, governance metrics, and cross-functional collaboration with data science and