Data Account Manager

Innocean; Huntington Beach (CA); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Campus across from Pacific Ocean

Job summary

INNOCEAN USA, a full-service advertising agency located in Huntington Beach, CA, is seeking a Data Account Manager for our Genesis team to manage automotive data infrastructure, identity resolution initiatives, and website campaigns.

The role requires agency or client services experience, strong client management, and the ability to lead multiple projects while staying within budget. Hybrid work—three days in-office—is expected for local SoCal candidates.

Qualifications

• 6-8 years in client services within digital marketing or advertising.
• Working knowledge of identity resolution and data security.
• Strong presentation and communication skills; project management ability.

Responsibilities

• Identify client needs and manage expectations daily.
• Provide updates to leadership and solve issues proactively.
• Coordinate with Data Science, Analytics, and Engineering to track timelines and progress.
• Present progress to clients and define next steps.
• Lead internal and client reviews and maintain status docs.
• Demonstrate knowledge of client business, pricing, products, channels, and competition.
• Oversee junior staff.

Skills

Client services

Identity resolution knowledge

Data security principles

Customer data management

Presentation skills

Project management

Organization

Team player

Tools

MS Word

PowerPoint

MS Excel

Job description

INNOCEAN USA, a full-service advertising agency located in Huntington Beach, CA, is searching for a Data Account Manager to join our growing Genesis team!

This is a contract role through the end of 2026 with potential to be extended into 2027.

NO third party vendors, please.

We are a hybrid work environment, x3 days week in-office. Candidates must be local to SoCal.

OVERVIEW:

The Data Account Manager is responsible for the day-to-day management of the client’s automotive data infrastructure and identity resolution initiatives, website campaigns, and ensuring that the agency delivers quality work on time and within budget.

This role needs to have experience in a (digital) agency or client services environment. The successful candidate should possess strong client management skills including, but not limited to, leading presentations, trouble-shooting problems, and critical thinking. They should be solutions oriented and able to manage multiple projects simultaneously while maintaining excellent organization and poise.

The candidate should have working-knowledge of identity resolution, data security principles and customer data management. The ideal candidate will also have experience running RFI / RFPs and is familiar with corporate procurments processes.

DUTIES AND RESPONSIBILITIES:

• Work with the client daily to identify needs and expectations
• Provide frequent and detailed updates to Account leadership to flag potential issues and proactively problem solve.
• Work closely with Data Science, Analytics, and Engineering to access and define timelines, goals, and manage progress.
• Identify key stakeholders and disseminate information as necessary
• Present/communicate progress and outcome of projects to clients and determine best next steps
• Facilitate internal and client reviews, update status documents, legal routing, contact reports, and meeting coordination
• Show solid knowledge of the client’s business (including pricing, product, sales, marketing channels, strategies, and competitive landscape)
• Oversee the efforts of junior staff

QUALIFICATIONS:

• 6-8 years of experience in a client services function within a Digital Marketing, Advertising or Business-related field.
• Must have working-knowledge of identity resolution, data security principles and customer data management.
• Knowledgeable in MS software, Word, Power Point, and Excel
• Strong presentation and communication skill
• Strong project management skills and ability to develop and implement new processes
• Ability to stay organized and manage multiple projects efficiently
• Motivated team player
• Ability to assess a situation and make sound judgment calls / recommendations
• Foster positive relationships with clients, external partners, and internal teams
• Know how to wear many “hats”

BENEFITS:

• Access to our health benefits
• Beautiful campus across from the Pacific Ocean

The salary range for this role is $100,000 - $130,000. Pay is dependent upon several factors including but not limited to: client, experience, training and/or transferable skills.

Who are we? We are a global brand growth company, independent in spirit, built on one belief: if it doesn’t move people, it won’t move business. So, we go where others don’t. Deep inside human life. Closer to what people think, feel, value, and do. We’ve built the tools and methods to get there and stay there. The closeness is our advantage. That’s where momentum and growth live.