Dashboard Administrator (Junior)

CACI; Ashburn (VA); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

CACI is seeking a Junior Dashboard Administrator to support the GMOS contract for the Department of State. You will help build and maintain dashboards across programs, coordinating with data sources and monitoring tools to deliver near-real-time insights.

The role emphasizes data accuracy, collaboration, and learning IT operations concepts while handling sensitive information in a government environment. A strong attention to detail is essential.

Qualificações

• High School Diploma or GED with 0–3 years in data analysis, IT operations, dashboard support, reporting, or technical support.
• Active Secret Clearance required to start.
• Familiar with data collection, reporting concepts, and dashboard visualization principles.

Responsabilidades

• Assist with preparing Contract Status Reports and Weekly Activity Reports by collecting dashboard metrics and data from monitoring tools.
• Support Trip Report documentation with travel-related dashboard data, cost information, and field visit outcomes.
• Contribute to Quality Management Plan dashboards by tracking quality metrics and audit findings.
• Assist in developing integrated operational dashboards with near-real-time data refreshes not exceeding 15 minutes.
• Support Quarterly Spend Plan dashboards by tracking labor hours and costs across CLINs.
• Collect dashboard data from Data Center Management operations, including cloud availability and capacity stats.
• Assist Enterprise Operations Center dashboard data collection by monitoring infrastructure availability and incident status.
• Support enterprise monitoring dashboards by gathering data from Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix.
• Contribute to Capacity Management Plan dashboards with utilization metrics and trend data.
• Assist disaster recovery dashboard tracking for 2N redundancy, automated failover, and RTO/RPO.

Conhecimentos

Data collection concepts

Dashboard visualization

Microsoft Excel

Team collaboration

IT operations concepts

Formação académica

High School Diploma/GED

Ferramentas

Excel

Tableau

Power BI

Splunk

Descrição da oferta de emprego

Job Title: Dashboard Administrator (Junior)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is seeking a Junior Dashboard Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

• Assist with preparing Contract Status Reports and Weekly Activity Reports by collecting dashboard metrics, operational data, and performance indicators from various monitoring tools and platforms
• Support Trip Report documentation by compiling travel-related dashboard data, activity summaries, cost information, and field visit outcomes in required formats
• Contribute to Quality Management Plan dashboard development by tracking quality metrics, performance indicators, audit findings, and corrective action status
• Assist with developing integrated operational dashboards providing program-level and user-level views with near-real-time data refresh intervals not exceeding 15 minutes
• Support Quarterly Spend Plan dashboard preparation by tracking labor hours, costs, and resource allocation across Contract Line Item Numbers (CLINs) and labor categories
• Collect dashboard data from Data Center Management operations including SDDC resource utilization metrics, cloud infrastructure availability, and capacity statistics
• Assist with Enterprise Operations Center dashboard data collection by monitoring infrastructure system availability, tracking incident status, and coordinating with DT ENMOC
• Support enterprise monitoring dashboard development by gathering data from Oracle Enterprise Manager, Splunk, AppDynamics, Zabbix, and other monitoring platforms
• Contribute to Capacity Management Plan dashboards by collecting performance utilization metrics, capacity statistics, and trend data across IT infrastructure components
• Assist with disaster recovery dashboard tracking by monitoring 2N redundancy status, automated failover readiness, backup replication metrics, and RTO/RPO compliance

Qualifications:

Required:

• High School Diploma/GED + 0-3 years of experience in related fields, such as data analysis, IT operations, dashboard support, reporting, or technical support; equivalencies considered.
• Active Secret Clearance
• Basic understanding of data collection, reporting concepts, and dashboard visualization principles
• Familiarity with Microsoft Office Suite including Excel for data manipulation and ability to learn business intelligence and visualization tools
• Strong attention to detail with ability to collect, organize, and validate data from multiple sources accurately
• Effective communication skills with ability to work collaboratively in team environments and eagerness to learn IT operations concepts

Desired:

• Prior experience supporting federal agencies or internships in IT operations or data analytics
• Basic knowledge of data visualization tools such as Tableau, Power BI, Splunk dashboards, or business intelligence platforms
• Familiarity with IT Service Management (ITSM) concepts, monitoring tools, or exposure to data center operations and infrastructure monitoring
• Foundational understanding of SQL for data queries, basic scripting concepts, or coursework in data analytics, statistics, or related technical fields

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the f