Business Analyst (Journeyman)

CACI; Ashburn (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

CACI is seeking a Journeyman Business Analyst to support the GMOS contract for the Department of State. You’ll guide a high‑performing team, generate dashboards with real-time agile metrics, and keep stakeholders aligned with sprint priorities and release plans.

Lead reports, capacity planning, and acceptance testing will be part of your duties; your work helps ensure mission-critical IT services remain secure and effective in a national security context.

Qualifications

• Bachelor's degree plus 4 years in business/IT analysis or related fields.
• Active Secret Clearance.
• Experience with Agile methods, portfolio mgmt, and agile metrics.
• Ability to produce status reports and executive-level docs.

Responsibilities

• Develop monthly contract status reports tracking epics, milestones, actions and risks.
• Prepare weekly activity and project status reports on sprints and backlogs.
• Create portfolio dashboards with agile metrics and velocity trends.
• Model quarterly spend plans and resource capacity across sprints.
• Coordinate readiness checklists for product releases and testing results.
• Support ITSM tooling and ServiceNow catalog maintenance.

Skills

Agile methodologies

Stakeholder management

Executive-level documentation

Communication skills

Education

Bachelor's degree

Tools

Jira

Confluence

ServiceNow

Job description

Job Title: Business Analyst (Journeyman)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity

CACI is seeking a Journeyman Business Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities

• Develop comprehensive monthly contract status reports for portfolio teams, tracking epic progress, feature delivery milestones, action items, and risk mitigation activities
• Prepare detailed weekly activity reports and project status reports summarizing sprint outcomes, backlog refinement activities, release priorities, and team capacity planning
• Prepare comprehensive trip reports documenting portfolio team travel activities including sprint planning sessions, stakeholder engagements, and actionable knowledge gained
• Develop and maintain integrated portfolio dashboards featuring near-real-time agile metrics including sprint progress, release burn-up charts, team velocity trends, and dependency tracking
• Develop detailed quarterly spend plans for portfolio teams, projecting 12-month resource capacity across sprints and releases including labor category allocation and budget variance analysis
• Collaborate with cross-functional portfolio teams to complete operational readiness checklists for product releases, documenting acceptance testing results and transition requirements
• Develop comprehensive performance management plans for portfolio teams, identifying key service-level objectives (SLOs) and implementing retrospective-driven improvement initiatives
• Maintain and optimize the enterprise service portfolio and catalog for agile products within ServiceNow, ensuring accuracy of product roadmaps and release schedules
• Provide in-depth technical analysis for infrastructure architecture supporting portfolio teams, including impact assessments for technical debt reduction and cloud migration feasibility studies
• Analyze complex requirements from portfolio teams for engineering services including user story technical specifications, infrastructure capacity planning, and CI/CD pipeline support

Qualifications

Required

• Bachelor's degree + 4 years of experience in related fields, such as business analysis, systems analysis, IT project management, agile portfolio management, or IT service delivery; equivalencies considered.
• Active Secret Clearance
• Proven experience with Agile methodologies (Scrum, SAFe, or Kanban), portfolio management practices, and agile metrics analysis
• Demonstrated proficiency in developing status reports, dashboards, and executive-level documentation for IT portfolios and programs
• Experience with agile project management tools such as Jira, Confluence, and IT Service Management (ITSM) platforms like ServiceNow
• Excellent stakeholder management and communication skills with ability to translate complex technical concepts into business-focused deliverables

Desired

• Prior experience supporting federal agencies, especially the Department of State
• Professional certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, SAFe Program Consultant (SPC), or Certified Scrum Professional (CSP)
• Experience with data visualization tools (Tableau, Power BI), DevOps practices, CI/CD pipelines, and cloud infrastructure (AWS, Azure)
• Knowledge of Federal IT investment management processes, Earned Value Management (EVM), and experience supporting agile transformation initiatives

What You Can Expect

• A culture of integrity.
• At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
• An environment of trust.
• CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
• A focus on continuous growth.
• Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location,