Dashboard Administrator

Socket.dev; Ashburn (VA); On-site; USD 73,000 - 149,000; Full time

Job summary

CACI seeks a Journeyman Dashboard Administrator for the GMOS contract to support the Department of State. This role guides a technical team to deliver enterprise dashboards and analytics that drive program oversight and mission readiness.

You will design and maintain dashboards using Grafana and BI tools, integrate data from multiple sources, monitor IT operations metrics, track cost, availability, and security posture, and ensure accessibility standards while supporting federal agencies.

Qualifications

• Bachelor's degree + 4 years of related experience in data visualization, BI, dashboards, analytics, or IT operations reporting.
• Active Secret Clearance is required.
• Experience with Grafana dashboard development and executive-level reporting.
• Proficiency with BI/visualization platforms such as Tableau, Power BI, Splunk dashboards, or ServiceNow Analytics.
• Understanding IT operations metrics including availability, performance, capacity, and SLA reporting.

Responsibilities

• Prepare Contract Status Reports and Weekly Activity Reports with dashboards and KPIs for program oversight.
• Develop interactive Trip Report dashboards documenting travel activities, site outcomes, costs and budgets.
• Implement Quality Management Plan dashboards tracking QC metrics and audit results.
• Develop and maintain dashboards showing enterprise health, availability, capacity trends, and security posture.
• Create Quarterly Spend Plan dashboards with labor hours, CLIN costs, and burn rates.
• Implement Data Center Management dashboards for SDDC resources, DR status, and availability.
• Configure Enterprise Operations Center dashboards for infrastructure availability and incident status.
• Use Grafana to design enterprise dashboards integrating data from multiple sources with alerts.
• Develop Capacity Management dashboards for trend analysis, forecasting, and planning.
• Create disaster recovery dashboards tracking 2N redundancy and RPO/RTO compliance.

Skills

Grafana

Tableau

Power BI

Splunk

ServiceNow Analytics

Education

Bachelor's degree

Tools

Oracle Enterprise Manager

Zabbix

AppDynamics

Job description

Job Title: Dashboard AdministratorJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *

The Opportunity:

CACI is seeking a Journeyman Dashboard Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

• Prepare comprehensive Contract Status Reports and Weekly Activity Reports with integrated dashboard metrics, data visualizations, and key performance indicators (KPIs) supporting program management oversight

• Develop interactive Trip Report dashboards documenting travel activities, site visit outcomes, costs and budget tracking, and lessons learned, providing comprehensive visibility into field operations

• Implement Quality Management Plan dashboards tracking quality control metrics, audit results, continuous improvement indicators, and compliance standards adherence

• Develop and maintain integrated operational dashboards delivering near-real-time visibility into enterprise environment health including system availability metrics, capacity utilization trends, and security posture indicators

• Create comprehensive Quarterly Spend Plan dashboards with detailed financial projections tracking labor hours, costs by Contract Line Item Number (CLIN), and budget burn rates

• Implement Data Center Management dashboards displaying Software-Defined Data Center (SDDC) resource allocation, cloud-based disaster recovery status, and infrastructure availability metrics

• Configure Enterprise Operations Center dashboards displaying infrastructure system availability, critical incident status, and problem management metrics coordinating with DT ENMOC

• Using Grafana, design enterprise monitoring dashboards integrating data from Oracle Enterprise Manager, Splunk, AppDynamics, Zabbix, and other monitoring platforms with automated alerting mechanisms

• Develop Capacity Management dashboards implementing monitoring tools for trend analysis, forecasting, and capacity planning across IT infrastructure, applications, and storage systems

• Create disaster recovery dashboards tracking 2N redundancy status, automated failover readiness, data replication health, and RTO/RPO compliance ensuring business continuity preparedness

Qualifications:

Required –

• Bachelor's degree + 4 years of experience in related fields, such as data visualization, business intelligence, dashboard development, data analytics, or IT operations reporting; equivalencies considered.

• Active Secret Clearance

• Proven experience with Grafana dashboard development, data visualization tools, and creating executive-level reporting and analytics dashboards

• Demonstrated proficiency with business intelligence and visualization platforms such as Tableau, Power BI, Splunk dashboards, ServiceNow Performance Analytics, or similar tools

• Strong understanding of IT operations metrics including system availability, performance indicators, capacity metrics, and service level reporting

• Experience integrating data from multiple sources and presenting complex technical data in accessible, visually compelling formats with Section 508 accessibility compliance

Desired –

• Prior experience supporting federal agencies, especially the Department of State

• Professional certifications such as Tableau Desktop Specialist/Certified Associate, Microsoft Certified: Data Analyst Associate, or Splunk Core Certified Power User

• Experience with enterprise monitoring platforms including Oracle Enterprise Manager, Splunk, AppDynamics, or Zabbix

• Proficiency in SQL, data modeling, ETL processes, API integration, and scripting languages

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$72,700 - $149,200

CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any otherprotectedcharacteristic.