Danish Pandora Customer Concierge — Remote in Greece

Employers from Greece; United States; Hybrid; USD 31,000 - 43,000; Full time

Benefits offered by this job

Fully Paid Training on luxury brand

Health Insurance coverage

Fully Paid Relocation Package

Monthly Performance Bonus

Remote work flexibility within Greece

Job summary

Mercier Consultancy Group is seeking a Danish-speaking Pandora Customer Expert in Greece to represent a world-renowned luxury brand and deliver exceptional service to our clients.

You will handle Danish-speaking client inquiries about exclusive jewelry, orders, and styling, while maintaining the brand’s prestigious image and collaborating with international teams. Relocation support and Greece-based flexibility accompany this exciting opportunity.

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport.
• Excellent Danish and English communication skills.
• Experience in customer service, luxury or retail preferred.
• Strong digital literacy across multiple platforms.

Responsibilities

• Deliver premium customer support for a luxury brand.
• Assist Danish-speaking clients with jewelry inquiries and styling advice.
• Handle high-value interactions with empathy and brand knowledge.
• Resolve complex issues maintaining total customer satisfaction.
• Collaborate with international teams to uphold brand standards.
• Document interactions for seamless service continuity.
• Meet KPIs for luxury retail excellence.

Skills

Danish language fluency

English proficiency

Excellent communication

Digital literacy

Customer service experience

Job description

Mercier Consultancy Group is seeking a Danish-speaking Pandora Customer Expert in Greece to represent a world-renowned luxury brand and deliver exceptional service to our clients.

You will handle Danish-speaking client inquiries about exclusive jewelry, orders, and styling, while maintaining the brand’s prestigious image and collaborating with international teams. Relocation support and Greece-based flexibility accompany this exciting opportunity.