Dairy Queen Team Leader

Meadowbrook Restaurant Company Inc.; Cumming (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Flexible schedule

Job summary

Meadowbrook Restaurant Company Inc. is seeking a Dairy Queen Team Leader in Cumming, Georgia. The ideal candidate will manage specific areas of the restaurant, train crew members, and ensure exceptional service standards are met.

Applicants must have at least 6 months of quick service restaurant experience and a high school diploma. Benefits include paid time off and employee discounts, ensuring a rewarding workplace.

Qualifications

• Minimum 6+ months of high-volume quick service restaurant experience required.
• Must be ServSafe® certifiable or willing to get certified.
• Highly organized and detail oriented.

Responsibilities

• Be an ambassador of the Dairy Queen brand and maintain a professional performance.
• Assist in the management of specific areas of the restaurant during scheduled shifts.
• Ensure that the restaurant is properly organized and staffed.

Skills

High-volume quick service restaurant experience

Supervisory skills

Safe food handling practices

Organizational skills

Education

High School diploma or equivalent

Job description

Dairy Queen Team Leader

Must be 16 or older to apply for this position.

Job Functions

• Be an ambassador of the Dairy Queen brand and maintain a professional performance.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Strive to exceed fan expectations and deliver fan‑first service through timely and quality service.
• Assist in the management of specific areas of the restaurant during scheduled shifts.
• Pace the crew to high levels of performance by understanding the importance of speed of service and resolving bottlenecks in workflow.
• Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team.
• Ensure that the restaurant is properly organized and staffed.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards.
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members.
• Model performance standards for all team members and work stations.
• At all times exhibit a genuine passion for excellence.
• Perform other duties as assigned by management.

Requirements

• Minimum 6+ months of high‑volume quick service restaurant experience required.
• High School diploma or equivalent.
• Must be capable of supervising specific areas of the business in a fast‑paced environment.
• Strong knowledge and application of safe food handling practices.
• Must be ServSafe® certifiable or willing to get certified.
• Highly organized and detail oriented.
• Work well under pressure in packed situations while maintaining a great attitude.
• Comfortable standing for entire shift and able to lift 50 pounds.
• Exhibit good manners, proper personal hygiene, and promptness.
• Have fun and maintain a positive attitude at all times.

Benefits

• Paid time off
• Employee discounts
• Flexible schedule