DAIRY/LEAD CLERK

Kroger; Wisconsin Rapids (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Discounts on purchases

Tuition reimbursement

Job summary

Kroger is hiring for an on-site Grocery Clerk role at our Wisconsin Rapids location. The position focuses on directing Clerks, ensuring prompt service, managing ordering and merchandising, and upholding store standards.

The role requires strong communication, teamwork, and the ability to train staff, handle schedules, and resolve customer questions with professionalism. Weekend availability and adherence to safety guidelines are essential.

Qualifications

• Will be available to work weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task and prioritize effectively in a fast-paced environment.
• Show personal initiative and follow through to completion.
• Able to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understand key components of department operations.
• Handle stressful situations calmly to maintain positive impression.
• Possess abilities for production, merchandising, and customer service in merchandise sales.
• Past work record should reflect dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices and safety.

Responsibilities

• Organize work, train and schedule associates to provide prompt courteous service.
• Respond to customer or associate comments, complaints, requests, and questions professionally.
• Manage ordering quantities using Computer Assisted Ordering and ensure proper accounting of stock.
• Price and display merchandise, maintain signage, rotation, freshness, and space allocation.
• Counsel associates in merchandising techniques, customer service, and promotions.
• Implement company programs and adhere to policies for harassment/discrimination.
• Provide input on department budgets, goals and results to maximize sales.
• Communicate with associates and customers to create a positive impression.
• Maintain equipment and facilities safely and in line with policies.
• Keep floor, shelves and displays clean and sanitary.
• Maintain department temperature logs across shifts.
• Assist on inventories, store resets, remodels, and promotional events.
• Supervise and coach direct reports; conduct performance reviews and provide feedback.

Skills

People management

Communication skills

Multi-tasking

Decision making

Team player

Safety compliance

Operations knowledge

Handling merchandise

Tools

Power machinery

Job description

Wisconsin Rapids, WI, United States (On-site)

Job Description

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and display areas clean and up to sanitary standards.
• Maintain accurately updated department temperature logs on all shifts and by all clerks.
• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Job Info

• Job Identification 223760
• Job Category Store Operations
• Posting Date 08/27/2026, 09:42 PM
• Locations 900 E Riverview Expy, Wisconsin Rapids, WI, 54494, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• – A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• – Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• – Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• – Valuable associate discounts on purchases, including food, travel, technology and so much more.
• – Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• – Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.