FRONT END/RECEIVING CLERK

Kroger; West Bend (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

Job summary

Kroger in West Bend, WI is seeking a store associate to support customer service, stocking, receiving and general store operations. You will greet customers, assist with product location, verify shipments and maintain clean, safe store conditions.

The role emphasizes teamwork, reliability and the ability to handle multiple tasks in a fast-paced environment. On-site work with standard store hours and opportunities for growth are offered.

Qualifications

• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Basic math skills
• High school diploma/GED (education requirement)

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Enforce receiving operating hours and control flow of vendor traffic through receiving.
• Receive merchandise and verify deliveries for quality, count and condition against invoices.
• Log irregularities/discrepancies/shortages/damaged shipments and process all credits; document vendor resolutions, post invoices and properly store documents.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy.
• Rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
• Maintain general housekeeping/sanitation standards; keep all warehouse, receiving, storage and spoils areas clean/clear; sweep/mop warehouse floors.
• Assist in responding to emergencies/potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Observe security standards; report abnormal behavior/policy violations to store director or security.
• Be knowledgeable of the nature/duties of every department position.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws, and company guidelines/policies.
• Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Interpersonal skills

Communication

Customer service

Education

High school diploma/GED

Job description

Efficiently and accurately check all grocery vendor deliveries; perform other needed functions in Produce, Point-of-Sale, and receiving areas. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Enforce receiving operating hours and control flow of vendor traffic through receiving.
• Receive merchandise and verify deliveries for quality, count and condition against invoices.
• Log irregularities/discrepancies/shortages/damaged shipments and process all credits; document vendor resolutions, post invoices and properly store documents.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy.
• Rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
• Maintain general housekeeping/sanitation standards; keep all warehouse, receiving, storage and spoils areas clean/clear; sweep/mop warehouse floors.
• Assist in responding to emergencies/potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Observe security standards; report abnormal behavior/policy violations to store director or security.
• Be knowledgeable of the nature/duties of every department position.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws, and company guidelines/policies.
• Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Basic math skills
• High school diploma/GED

Job Info

• Job Identification 176048
• Job Category Store Operations
• Posting Date 02/17/2026, 12:07 PM
• Locations 2518 W Washington St, West Bend, WI, 53095, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.