DAIRY/LEAD CLERK

Pick 'n Save in; Kenosha (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading grocery store in Kenosha is seeking a Dairy/Lead Clerk to oversee grocery clerks, enhance customer service, and drive sales. The ideal candidate will possess strong communication and decision-making skills, along with the ability to work in a fast-paced environment. Responsibilities include training staff, managing inventory, and ensuring compliance with safety regulations. This role requires a commitment to the company's core values and a proactive approach to teamwork and customer satisfaction.

Qualifications

• Willing to work weekends and holidays.
• Ability to manage people and organize workloads.

Responsibilities

• Plan, organize, train, and direct Grocery Clerks.
• Maximize store sales and profits.
• Supervise and coach direct reports.

Skills

Communication

Teamwork

Decision Making

Multi-tasking

Customer Service

Job description

DAIRY/LEAD CLERK (Finance)

Plan, organize, train, and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Minimum

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Aptitude to manage people and organize workloads.
• Ability to make quick, informed decisions.
• Ability to multi-task, set priorities, present information professionally, and collaborate across all organizational levels.
• Personal initiative and follow-through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified to operate power machinery and use various job tools.
• Understanding key components of department operations.
• Able to handle stressful situations tactfully and calmly, leaving a positive impression on associates and customers.
• Skills in effective production, merchandising, and customer service related to merchandise sales.

Desired

• Dependability and integrity reflected in past work records.
• Knowledge of applicable employment laws and safety regulations.
• Ability to safely work with cleaning solutions, sharp tools, and operate label guns, balers, and compactors.

• Organize work, train, and schedule associates to ensure prompt and courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions with tact, calmness, and professionalism.
• Use Computer Assisted Ordering to manage merchandise and supplies, ensuring proper accounting and stock levels.
• Perform and oversee pricing and merchandising, maintaining signage, product rotation, freshness, and proper space allocation.
• Advise and train associates in merchandising techniques, customer service, product presentation, and promotional activities.
• Implement company programs and policies, especially concerning a harassment-free and discrimination-free work environment.
• Contribute to department budgets, goals, and results to maximize sales and profits.
• Communicate effectively with associates and customers to create a positive impression.
• Maintain equipment and facilities safely and in accordance with policies.
• Keep the floor, shelves, and displays clean and sanitary.
• Accurately update department temperature logs across all shifts.
• Assist with special projects such as inventories, store resets, remodels, and promotions.
• Supervise and coach direct reports, conduct performance reviews, and provide feedback.
• Perform essential functions of the role with or without reasonable accommodation.