Dairy Lead

Giant Eagle, Inc.; Dover (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan

Paid time off

Job summary

Giant Eagle, Inc. seeks a Dairy Lead to direct dairy department Team Members, order perishable and non-perishable products, and drive merchandising initiatives enhancing growth and profitability. You will assist the Grocery Manager in supervising staff and fostering a culture where every teammate thrives.

The role emphasizes teamwork, leadership development, and delivering exceptional customer service while maintaining safety and compliance across the department.

Qualifications

• Experience required: 3 to 5 years.
• Prior experience in grocery/dairy or related field recommended.
• Education: High school diploma or equivalent.
• Lifting requirement: Up to 50 pounds.

Responsibilities

• Develop and implement merchandising plans to meet department financial objectives.
• Control department costs by monitoring and improving operations to increase profitability.
• Direct and evaluate training to reduce turnover and control labor costs.
• Maintain a safe and clean environment meeting health and OSHA requirements.
• Communicate with other departments to develop marketing plans aligning with store objectives.
• Analyze customer satisfaction and surveys to identify improvement areas and address issues.
• Maintain accurate department records for activity documentation.
• Ensure procedures meet out-of-stock goals and standards.
• Promote employee development and identify candidates for leadership programs.
• Adhere to Collective Bargaining Agreement.
• Support a safety culture including food, team member, and customer safety.
• Demonstrate effective suggestive selling and customer service as a differentiator.
• Engage in an inclusive environment valuing diversity and respect.

Skills

Team leadership

Customer service

Merchandising

Cost control

Education

High school diploma

Job description

Job Summary

Dairy Leads provide leadership in the dairy department by directing and managing Team Members, ordering perishable and non-perishable products and supplies and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. The Dairy Lead also assists the Grocery Manager in supervising all Team Members in the dairy department. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: 3 to 5 years

Experience Desired: Prior experience in grocery/dairy or related field

Education Desired: High school diploma or equivalent

Lifting Requirement: Up to 50 pounds

Job Responsibilities

• Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department.
• Control department costs by monitoring and improving operations to increase profitability.
• Direct, oversee and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency and control labor costs.
• Maintain a safe and clean environment to ensure health and OSHA requirements are met.
• Develop and maintain communication processes with other departments in order to develop marketing plans that help meet the financial objectives of the store.
• Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes and/or procedures to address the issues.
• Maintain accurate department records to ensure documentation of activities is available.
• Ensure that proper procedures are being followed so that the store meets out of stock percentage goals.
• Promote continuous development of employees and identify candidates for the Team Leader Development Program.
• Understand and adhere to the Collective Bargaining Agreement.
• Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
• Actively demonstrate appropriate suggestive selling techniques.
• Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
• Actively participate in, and promote, an environment that embraces diversity, inclusion and respect for Team Members, customers, vendors and the community.
• Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements and maximize profits.
• Prepare, maintain and track records concerning inventory and work processes to calculate gross monthly profit according to company policy.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.

The hiring range for this position is $15.50– $15.75 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.