Dairy Herd Operations & Data Specialist

Feanix; California; Remote; USD 100,000 - 135,000; Full time

Benefits offered by this job

Equity options

Medical, dental, vision coverage

401(k) retirement plan

Flexible PTO

Paid parental leave

Pet insurance

Job summary

Feanix Bio is seeking a Dairy Support Specialist to work directly with dairy customers and ensure they gain real, measurable value from our product. This role blends dairy expertise, customer support, herd management software, and data quality, with hands-on problem solving.

You will be the trusted point of contact for farmers, conduct regular check-ins, audit outputs, and investigate data issues. Travel up to 50% is expected as you collaborate with Product and Engineering to improve our

Qualifications

• Meaningful hands-on experience with commercial dairy operations.
• Strong understanding of dairy production and economics.
• Fluency in herd management software and data troubleshooting.
• Experience in a startup or fast-growth environment.
• Ability to travel up to 50%.

Responsibilities

• Own the day-to-day support relationship for a group of customer dairy farmers.
• Walk customers through Autopilot decisions and results and resolve open issues across teams.
• Investigate discrepancies and ensure data quality in herd records.
• Work directly in herd management software to support Feanix implementations.
• Analyze farm performance and provide ROI analyses.

Skills

Dairy credibility

Herd management software fluency

Customer-facing experience

Data analysis

Problem-solving

Communication skills

Willingness to travel

Tools

Herd management software

Job description

Feanix Bio is seeking a Dairy Support Specialist to work directly with dairy customers and ensure they gain real, measurable value from our product. This role blends dairy expertise, customer support, herd management software, and data quality, with hands-on problem solving.

You will be the trusted point of contact for farmers, conduct regular check-ins, audit outputs, and investigate data issues. Travel up to 50% is expected as you collaborate with Product and Engineering to improve our