Dairy Clerk — Customer-First Freshness Specialist

Kroger; Yorktown (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program (EAP)

Associate discounts

Tuition reimbursement

Training & career growth

Job summary

Kroger in Yorktown, VA is seeking a customer-focused store associate to deliver outstanding service and maintain a safe, clean shopping environment. You will assist the department manager in achieving sales and profit goals and help customers with product information and selections.

Responsibilities include answering questions, stocking shelves, ensuring freshness and safety, and supporting loss prevention and safety programs. Part- or full-time roles available with company benefits.

Qualifications

• Second language (speaking, reading and/or writing)
• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Know products in the department and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials.
• Provide customers with fresh products they ordered.
• Recommend dairy items to ensure customers get what they want.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Follow all food safety regulations and maintain temperatures.
• Support safety programs and report unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of accidents and safety risks.
• Report theft, fraud, or other illegal activity.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Provide assistance to minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Skills

Second language

Stress management

Basic math

Job description

Kroger in Yorktown, VA is seeking a customer-focused store associate to deliver outstanding service and maintain a safe, clean shopping environment. You will assist the department manager in achieving sales and profit goals and help customers with product information and selections.

Responsibilities include answering questions, stocking shelves, ensuring freshness and safety, and supporting loss prevention and safety programs. Part- or full-time roles available with company benefits.