DAIRY/CLERK

Quality Food Centers, Inc; Seattle (WA); In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Quality Food Centers, Inc. is seeking a customer-focused team member to create an outstanding in-store experience. You will assist the department manager in achieving sales goals while maintaining safety and quality standards.

Responsibilities include promoting excellent customer service, answering product questions, stocking and labeling merchandise, and ensuring proper food safety practices. Strong communication and math skills are essential.

Competenze

• Retail experience required.
• Bilingual or second language ability is beneficial.
• Ability to handle stressful situations with composure.
• Strong communication skills in customer interactions.
• Basic math skills for transactions and counting.

Mansioni

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and make recommendations.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Provide customers with fresh products ordered.
• Recommend dairy items to meet customer needs.
• Check product quality and review sell-by dates.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report items needing repair.
• Notify management of accidents and any safety risks or fraud.

Conoscenze

Retail experience

Second language

Stress management

Effective communication

Basic math

Descrizione del lavoro

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Retail experience
• Second language (speaking, reading and/or writing)
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of dairy specials.
• Provide customers with fresh products that they have ordered.
• Recommend dairy items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.