D365 F&O Functional Lead

neweratech; Philadelphia (Philadelphia County); Remote; USD 140,000 - 180,000; Full time

Job summary

New Era Technology is seeking a seasoned D365 F&O Functional Lead to provide hands-on leadership across finance and supply chain modules. You will gather requirements, design configurations, and lead workshops with stakeholders to deliver practical, scalable solutions.

The role requires translating business needs into technical specifications, guiding both business users and technical teams, and ensuring configurations align with controls and processes.

Qualifications

• Seasoned D365 F&O Functional Lead with hands-on expertise.
• Strong knowledge of finance and supply chain processes.
• Ability to write or modify code and troubleshoot issues.
• Experience configuring and leading deployments.

Responsibilities

• Lead functional activities across Microsoft Dynamics365 Finance and Supply Chain Management.
• Gather, analyze, and document business requirements from finance, accounting, collections, and supply chain stakeholders.
• Translate business requirements into functional specifications, solution designs, and system configurations.
• Lead functional workshops, requirements discussions, solution walkthroughs, and stakeholder meetings.
• Provide functional guidance to business users and technical teams throughout implementation and enhancement activities.
• Ensure system configurations align with business processes, financial controls, and operational requirements.

Skills

D365 F&O

Finance & SCM

Functional leadership

Code modification

Troubleshooting

Stakeholder collaboration

Tools

Microsoft Dynamics 365 F&O

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over3,000 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes‑putting people first, embracing continuous learning, and thriving through collaboration and inclusion‑we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

Engagement: Contractor/C2C

Duration: 6+ months

Work Arrangement: Primarily Remote

Travel: Occasional travel to Philadelphia, PA, as required

We are seeking a seasoned Microsoft Dynamics365 Finance & Operations (D365 F&O) Functional Lead with deep, hands‑on expertise across Finance and Supply Chain Management for an immediate contract engagement.

The ideal candidate will bring strong functional knowledge of D365 F&O, including system configuration, financial operations, month‑end close, cash application, collections, and related business processes. In addition to functional leadership, this role requires the ability to write or modify code, troubleshoot technical issues, and develop custom modifications to address complex business requirements.

The successful candidate will work closely with business stakeholders, finance teams, supply chain users, and technical teams to analyze requirements, configure the system, resolve functional and technical issues, and deliver effective D365 F&O solutions.

This is a primarily remote engagement requiring availability during US East Coast business hours. Candidates must be based in the United States, possess excellent English communication skills, and be willing to travel to Philadelphia, Pennsylvania, occasionally when required.

Key Responsibilities

1. D365 F&O Functional Leadership

• Lead functional activities across Microsoft Dynamics365 Finance and Supply Chain Management.
• Gather, analyze, and document business requirements from finance, accounting, collections, and supply chain stakeholders.
• Translate business requirements into functional specifications, solution designs, and system configurations.
• Conduct fit-gap analysis and recommend standard D365 F&O functionality or custom solutions based on business needs.
• Lead functional workshops, requirements discussions, solution walkthroughs, and stakeholder meetings.
• Provide functional guidance to business users and technical teams throughout implementation and enhancement activities.
• Ensure system configurations align with business processes, financial controls, and operational requirements.

2. Finance and Accounting

• Configure and support core D365 F&O financial modules, including General Ledger, Accounts Receivable, Accounts Payable, and Cash and Bank Management.
• Support financial dimensions, account structures, posting profiles, journals, financial calendars, and related configurations.
• Manage and troubleshoot month-end and year-end closing processes.
• Support financial reconciliations, transaction postings, period-end adjustments, and financial reporting requirements.
• Configure and support customer payment processing, cash application, payment matching, and related reconciliation activities.
• Support collections processes, overdue receivables management, customer balances, and collection prioritization.
• Troubleshoot financial transaction errors, posting issues, and discrepancies between subledgers and the General Ledger.
• Assist with financial process improvements, automation opportunities, and controls.

3. Cash Application and Collections

• Analyze and improve cash application processes, including customer payment processing, remittance matching, and payment reconciliation.
• Configure and troubleshoot relevant D365 F&O functionality supporting customer payments and cash application.
• Work with Accounts Receivable teams to resolve unapplied cash, payment discrepancies, and customer account issues.
• Support collections workflows, collection letters, customer aging, credit and collections processes, and outstanding receivables management.
• Investigate issues involving customer transactions, payment settlements, deductions, and account balances.
• Identify opportunities to streamline cash application and collections through standard functionality, configuration, or custom modifications.

4. Supply Chain Management

Provide functional expertise across relevant D365 F&O Supply Chain Management processes. Configure and support procurement, inventory management, product information, order processing,