Sr. D365 F&O Functional Consultant - Sales

BDO USA, LLP; Denver (CO); On-site; USD 127,000 - 189,000; Full time

Job summary

A digital advisory firm is looking for a consultant specializing in ERP systems to participate in defining business needs, supporting implementations and managing projects. You will collaborate closely with clients to ensure satisfaction and effective system design. Requirements include a Bachelor's Degree, significant industry experience, and strong analytical skills. The role may require travel up to 25% and involves mentoring junior staff.

Qualifications

• Bachelor's degree and six or more years of industry experience with ERP systems.
• Experience with business process analysis and ERP/CRM applications.
• Strong communication and interpersonal skills.

Responsibilities

• Participate in defining needs for existing and new EBA solutions.
• Document existing enterprise applications and related processes.
• Provide functional support of EBA solutions and manage issues.

Skills

Business process analysis

Problem solving

Communication skills

Project management

Client relationship management

Education

Bachelor's Degree in a relevant field

Tools

Microsoft Visio

Microsoft Dynamics 365

Salesforce

Oracle NetSuite

Job description

BDO Digital, LLC., a wholly owned subsidiary of BDO USA, P.C., is a rapidly growing digital advisory organization dedicated to helping middle-market organizations capture the full power of technology, adapt to disruption, increase operational efficiencies, improve risk management effectiveness, and uncover new sources of revenue. Our collaborative, cross-disciplinary team is comprised of digital strategists, systems integrators, data scientists, software developers, change management professionals, and industry-specific advisors who work together to solve clients' immediate digital needs and unearth new opportunities to drive competitive advantage. Our goal is to help our clients become faster, smarter, and more resilient to change.

Job Duties

• Strategy, Requirements & Selection
  • Participates in defining needs for existing and new EBA solutions
  • Documents existing enterprise business applications, related business processes, and personas impacted
  • Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
  • Envisions and develops representations of recommended future state options for evaluation by clients
  • Understands related security structures and best practices
  • Designs and develops scorecards for evaluation of candidate business applications
  • Creates dashboard presentations of quantitative and qualitative scoring of candidate options
  • Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
• Solution Functional Design
  • Performs functional (business process) solution design in business applications (ERP, HCM, CRM, & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
• Consulting
  • Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations
• Program & Project Management
  • Supports, and manages aspects of business applications implementations
  • Documents and maintains project milestones, phases, elements, and budget
  • Monitors project progress by tracking risks, actions, issues, decisions, and other activities
  • Develops references for users by writing and maintaining user documentation; providing help desk support; training users
• Implementation and Support
  • Provides functional support of EBA solutions and related technologies
  • Manages and resolves issues, defects, and change requests
  • Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
  • Provides ongoing support during project implementations and post-go‑live support
  • Responsible for configuration of solution based on requirements
• Fosters a positive demeanor, learning attitude and client service mentality with the team
• Travel – up to 25%, as needed
• Other duties, as required

Supervisory Responsibilities

• Owns and drives completion of key workstreams as directed by project leaders
• Manages project workstreams as directed
• Mentors and develops entry level consultants and senior consultants

Qualifications, Knowledge, Skills and Abilities

Education

• Bachelor's Degree and six (6) or more years of industry experience with ERP systems, required;
• High School Diploma/GED and seven (7) or more years of industry experience with ERP systems, required

Experience

• Six (6) or more years of business process analysis and/or business application education or experience, required
• Four (4) or more years of education or experience with ERP or CRM Product, required
• Some client facing best practice consulting experience, preferred

License/Certifications

• One or more current business applications technology certifications, preferred

Software

• Microsoft Visio, PowerPoint, Word, and SharePoint, required
• Experience with one or more ERP/CRM/HCM Solutions technology, required:
  • Microsoft Dynamics 365 (D365), CRM, Business Central, F&SCM), Ceridian Dayforce Solutions (Talent & Benefits Intelligence, Workforce Management (WFM), HR, Advanced HR Analytics, or Payroll), Salesforce, Oracle NetSuite, Acumatica, SAP, Infor, Sage, Syteline, JDE, IFS, or any other ERP/CRM Software
• Smartsheet, preferred
• Enterprise software strategy, selection, and implementation experience, preferred

Other Knowledge, Skills & Abilities

• Strong analytical, problem solving, facilitation, documentation, and communication skills
• Excellent communication and presentation skills, both verbal and written
• Excellent interpersonal and customer relationship skills
• Business process analysis, design, and process flow skills
• Excels at operating in a fast‑paced technical environment

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

Salaries

• National Range: $127,000 - $189,000
• California Range: $127,000 - $189,000
• Colorado Range: $127,000 - $189,000
• Illinois Range: $127,000 - $189,000
• Maryland Range: $127,000 - $189,000
• Minnesota Range: $127,000 - $189,000
• NYC/Long Island/Westchester Range: $127,000 - $189,000
• Washington Range: $127,000 - $189,000
• Washington DC Range: $127,000 - $189,000