Presales D365 F&O Solutions Architect

BDO USA, LLP; Akron (OH); On-site; USD 150,000 - 240,000; Full time

Job summary

BDO USA, LLP is seeking a Dynamics 365 Presales Solutions Architect to lead presales across Finance, SCM, Project Operations, and HR. You will collaborate with account executives, delivery leaders, and clients to understand business needs, craft solution strategies, and deliver tailored demonstrations that map ERP capabilities to outcomes.

This role emphasizes mentoring, reusable assets, and continuous improvement of presales standards while supporting practice growth and client engagement.

Qualifications

• Eight or more years in business process analysis, ERP or Digital Experience solution design, or implementation experience
• Five or more years hands-on with one or more Dynamics 365 apps (Finance, SCM, Project Operations, or HR)
• Experience supporting presales activities including discovery, demonstrations, and scoping
• ERP certifications for Dynamics 365 are preferred

Responsibilities

• Leads functional and technical presales activities from discovery through deal close
• Translates business requirements into solution recommendations including configuration, customization, and integrations
• Designs and delivers tailored demonstrations that map platform capabilities to client needs
• Develops Statements of Work, Level of Effort estimates, and pricing materials with delivery leadership

Skills

ERP Expertise

Solution Architecture

Discovery

Demos

Proposal Support

Education

Bachelor's Degree in ERP/Related Field

High School Diploma / GED with ERP experience

Tools

Microsoft Dynamics 365 Finance

Microsoft Dynamics 365 SCM

Dynamics 365 Project Operations

Dynamics 365 Human Resources

Office Suite (Excel, PowerPoint)

Job description

Job Summary

BDO is hiring Dynamics 365 Finance and Operations Presales Solutions Architects. The Presales Solution Architect is responsible for leading presales solutioning efforts within the Enterprise Business Applications practice, with expertise in one or more Dynamics 365 Applications including: Microsoft Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Project Operations, or Dynamics 365 Human Resources, This role serves as the primary functional and technical advisor during the sales cycle, partnering with account executives, delivery leadership, alliance stakeholders, and prospective clients to understand business requirements, develop solution strategies, deliver tailored demonstrations, support scoping, and contribute to proposals and estimates. This position helps shape practical, scalable, and competitive solutions within the applicable platform domain that align client priorities, implementation considerations, and commercial objectives. The role also supports practice growth through mentorship, reusable assets, internal enablement, and continuous improvement of presales standards.

Job Duties

• Leads functional and technical presales activities for opportunities from initial discovery through deal close
• Partners with account executives and client stakeholders to identify business needs, pain points, current-state processes, system landscape, and future-state goals
• Translates business requirements into solution recommendations, including configuration, customization, integrations, and implementation considerations
• Develops solution strategies aligned with client priorities, business outcomes, budget, timeline, and delivery risk
• Designs and delivers tailored demonstrations that clearly map platform capabilities to client needs and desired outcomes
• Builds and maintains demonstration environments, scripts, reusable assets, and industry-specific demo scenarios
• Architects proposed solutions spanning solutions including ERP business processes, Digital Experience capabilities, reporting, analytics and applicable integrations
• Leads scoping sessions and develops Statements of Work, Level of Effort estimates, implementation assumptions, and pricing support materials in collaboration with delivery and practice leadership
• Contributes to proposals, RFPs, and RFIs, including solution architecture, implementation approach, scope, and licensing considerations
• Advises on licensing strategy, including edition, module, and user recommendations based on business requirements and solution design
• Partners with delivery teams and subject matter experts to ensure proposed solutions are realistic, scalable, and accurately estimated
• Supports transition from sales to implementation by documenting and communicating discovery findings, scope, assumptions, risks, and client context
• Builds strong relationships with client executives, process owners, representatives, alliance stakeholders, sales teams, and delivery leaders
• Maintains current knowledge of product releases, roadmap, licensing changes ecosystem, and applicable AI capabilities
• Articulates value proposition and competitive differentiation within ERP or Digital Experience markets Support internal opportunity reviews, solution quality reviews, pipeline discussions, and presales enablement activities
• Mentors consultants and presales team members on discovery, demonstration delivery, solution design, and scoping practices
• Travel - up to 50%, as needed
• Other duties, as required

Supervisory Responsibilities

• Coordinates contributors across sales, delivery, industry, alliance, and technical teams
• Reviews the quality of demonstrations, estimates, proposals, and scope deliverables
• Mentors and develops senior consultants and other team members involved in presales activities

Qualifications, Knowledge, Skills, and Abilities

Education

• Bachelor's Degree and eight (8) or more years of industry experience with ERP systems, required OR
• High School Diploma/GED and nine (9) or more years of industry experience with ERP systems, required

Experience

• Eight (8) or more years of business process analysis, business applications consulting, ERP or Digital Experience solution design, or implementation experience, required
• Five (5) or more years of hands‑on experience with one or more of the following: Microsoft Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Project Operations, or Dynamics 365 Human Resources, required
• Experience supporting presales activities, including discovery, demonstrations, solution architecture, scoping, estimates, proposals, and sales‑to‑delivery handoffs within an ERP or Digital Experience domain, required
• Experience with Dynamics 365 solutions that include the applications above in conjunction with Microsoft Dynamics 365 Customer Insights, Dynamics 365 Customer Service, Dynamics 365 Customer Voice, Dynamics 365 Contact Center, Dynamics 365 Field Service or Dynamics 365 Sales, preferred
• Client‑servicing consulting experience advising executive and functional stakeholders on business process and technology decisions, preferred
• Experience in one or more target industries including manufacturing and distribution, financial services, nonprofit, or private equity‑backed companies, preferred

License/Certifications

• One or more current ERP certifications for Microsoft Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Project Operations, or Dynamics 365 Human Resources, preferred.

Software

• Experience in one (1) of more of the following, required: Microsoft Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Project Operations, or Dynamics 365 Human Resources
• Experience in Microsoft Office Suite, including Excel and PowerPoint, required
• CRM and proposal support tools, preferred

Language

• N/A

Other Knowledge, Skills & Abilities

• Robust knowledge of ERP business processes including: acquire to dispose, case to resolution, design to retire, forecast to plan, hire to retire, inventory to deliver, order to cash, plan to produce, source to pay, project to profit, record to report, and service to deliver
• Strong discovery, facilitation, analytical, problem‑solving, solution design, documentation, and estimation skills
• Excellent presentation and demonstration skills, with the ability to simplify complex functional and technical concepts for executive and business audiences
• Excellent written and verbal communication, interpersonal, and client relationship skills
• Ability to balance client requirements, platform capabilities, implementation effort, risk, timeline, and commercial considerations
• Ability to recognize solution gaps and collaborate with technical resources on customization, integrations, data migration, and reporting approaches
• Ability to manage multiple concurrent opportunities and priorities in a fast‑paced, sales‑oriented environment
• Collaborative, accountable, detail‑oriented, and comfortable operating across sales, delivery, alliance, and client teams

Keywords

Microsoft Presales, ERP Presales, Solution Architecture, Discovery, Demonstrations, Demo Environment, Scoping, Statement of Work, SOW, Level of Effort, LOE, RFP, RFI, Licensing, Manufacturing, Distribution, Private Equity, Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Project Operations, or Dynamics 365 Human Resources, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Process modelling, Process Analysis, Business Analyst, BA, , Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, D365, HCM, Human Capital Management, Delivery Lead, Project Management, Artificial Intelligence, AI, MCP, Model Context Protocol

Salary

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $150,000 - $240,000

Maryland Range: $150,000 - $240,000

NYC/Long Island/Westchester Range: $150,000 - $240,000

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you'll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well‑being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets