Cytogenetics Lab Supervisor

Quest Diagnostics Incorporated; Marlborough (MA); On-site; USD 84,000 - 118,000; Full time

Job summary

Quest Diagnostics Incorporated in Marlborough, MA, is seeking a Cytogenetics Lab Supervisor to lead daily operations in a Monday–Friday 8:00 AM–5:00 PM shift. You will oversee the Cytogenetics Lab Support team, ensuring quality results, regulatory compliance, and efficient workflows in a high-complexity laboratory.

Responsibilities include scheduling, staff development, performing advanced tests as needed, and maintaining safety standards.

Qualifications

• Minimum five (5) years full-time supervisory experience.
• New York State Inspection Lab Requirements.
• 6 years clinical experience.

Responsibilities

• Oversee activities of the department, distribute/assign work, determine priorities, schedule non-routine procedures.
• Perform supervisory functions for their assigned staff including interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Perform advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluate methodology, make recommended changes and assists in test interpretation. Determine if further testing should be done on samples or if test should be repeated.
• Check/approve all specialized and problem reports for accuracy.
• Initiate quality-control measures and monitor quality of work for adherence to laboratory standards.
• Perform duties of technologist as necessitated by absence or peak workload.
• Completes special projects as requested - surveys, statistical reports, studies, research, etc.
• Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
• Complete training and competency checklists as appropriate.
• Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
• Answer questions from clients or other lab personnel, if applicable.
• Participate in government or regulatory agency inspections, if needed.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Skills

Leadership

Problem-solving

Detail-oriented

Interpersonal communication

Time management

Confidentiality

Microsoft Office

Laboratory information systems

Education

Bachelor's Degree Medical Technology (Required)

Bachelor's Degree Medical Technology (Preferred)

Tools

Laboratory Information Systems

Microsoft Office

Job description

Job Description

Cytogenetics Lab Supervisor - Marlborough, MA, Monday - Friday 8:00AM - 5:00PM

Department: Cytogenetics - Lab Support

Pay range: $84,040 - $117,700 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Join Our Team

Are you looking for a career that is inspiring, meaningful, and built for growth? Join a team where your work has a direct impact on patients and the communities we serve. At our Marlborough laboratory, you'll have opportunities to learn, develop your expertise, take on new challenges, and grow as both a technical professional and a leader. We believe great laboratories are built by people who are curious, passionate about their work, and committed to making a difference every day.

The Opportunity

Under the direction of the Manager/Director, you will play a critical role in leading laboratory operations, advancing technical excellence, and ensuring every specimen and result receives the highest level of quality and attention. This is an opportunity to bring your technical expertise to complex and specialized testing, strengthen laboratory workflows, and help translate science and technology into meaningful outcomes for patients. You'll work alongside a collaborative team of leaders and laboratory professionals who believe in teamwork, accountability, continuous learning, and developing one another. Together, we strive to create an environment where people thrive, innovation is encouraged, and every team member understands the important role they play in serving our patients, providers, and community.

Benefits information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Under direction of the manager/director, plan, organize, schedule and direct the work of the section in order to effectively maximize employees, equipment and material utilization within budgetary constraints while adhering to quality technical standards. Accountable for quantity and quality of specimens handled and test results.

Responsibilities

• Oversee activities of the department, distribute/assign work, determine priorities, schedule non-routine procedures.
• Perform supervisory functions for their assigned staff including interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Perform advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluate methodology, make recommended changes and assists in test interpretation. Determine if further testing should be done on samples or if test should be repeated.
• Check/approve all specialized and problem reports for accuracy.
• Initiate quality-control measures and monitor quality of work for adherence to laboratory standards.
• Perform duties of technologist as necessitated by absence or peak workload.
• Completes special projects as requested - surveys, statistical reports, studies, research, etc.
• Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
• Complete training and competency checklists as appropriate.
• Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
• Answer questions from clients or other lab personnel, if applicable.
• Participate in government or regulatory agency inspections, if needed.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications

Required Work Experience

• Minimum five (5) years full-time supervisory experience
• New York State Inspection Lab Requirements
• 6 years clinical experience

Preferred Work Experience

At least 1 year as a Supervisor at Quest Diagnostics

Cytogenetics experience preferred

Physical and Mental Requirements

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability to sit or stand for long periods of time.
• May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.

Knowledge

• Comprehensive theoretical and operational job knowledge in designated specialty required.
• Knowledge of organizational/departmental policies and procedures.

Skills

• Proven leadership and problem-solving skills.
• Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
• Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients.
• Ability to deal with client information in a confidential manner.
• Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.

Education

• Bachelor's Degree Medical Technology (Preferred)
• Bachelor's Degree Medical Technology or related field (Required)

Licenses and Certifications

• ASCP Certification (Preferred)
• ASCP Cytogenetics (Preferred)

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.