CYP Child and Youth Program Operations Clerk

China Lake Golf Course; San Diego (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

China Lake Golf Course is seeking a detail-oriented staff member to manage records and reporting for CYP components, including USDA programs, and ensure accurate enrollment paperwork. The role also handles background check paperwork and maintains office files while assisting with information dissemination to agencies.

In addition, the position provides front desk coverage, answers program inquiries, processes fees and deposits, and supports families with information on training, waiting lists,

Responsibilities

• Prepares and maintains assigned reports, correspondence, and data for CYP components (e.g., CDC, CDH, SAC, YP, R&R, USDA).
• Ensures child registration and enrollment paperwork is complete and current.
• Maintains USDA food program records and ensures accuracy and accessibility.
• Reviews and submits paperwork for background checks.
• Keeps office files and provides information to agencies such as Family Advocacy and USDA.
• Prepares daily, weekly and monthly reports in accordance with policies and submits on time.
• Researches records and follows up to resolve discrepancies.
• Notifies supervisor of discrepancies or unresolved issues.
• Provides front desk coverage; logs children in/out and answers program questions.
• Disseminates information to CDH providers about training, certification, status, and USDA reporting.
• Answers inquiries and redirects calls as appropriate.
• Performs resource/referral duties and maintains waiting lists.
• Collects fees, records payments, notifies supervisor of delinquencies, and deposits funds per cash procedures.
• Monitors supplies and notifies about items to order.
• Serves as a mandatory reporter to Family Advocacy and CPS for suspected child abuse/neglect.
• Performs other duties as assigned.

Job description

Duties

Record Keeping and Reporting

Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA).

Ensures child registration and enrollment paperwork is complete and current.

Ensures that all USDA food program records are accurate, up-to-date and readily available.

Reviews and submits completed paperwork for background checks.

Maintains office files and records. Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.

Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.

Conducts research of records and follows up in order to resolve discrepancies and problems.

Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.

Liaison with Families and Programs

Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.

Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.

Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.

Performs assigned resource and referral duties and assists in maintaining current waiting list.

Fees and Supplies

Collects fees and charges and records payments in accordance with proper procedures.

Notifies supervisor of all delinquent payments. Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.

Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered.

Additional Responsibilities

Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Performs other duties as assigned.