CYOC Administrator

General Dynamics Information Technology; Fort Wayne (IN); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, VIs

401K with company match

Educational Assistance and eLearning

Internal mobility and career growth

Rewards and Recognition programs

Collaborative work environment

Job summary

General Dynamics Information Technology is seeking a CYOC Administrator to support USSTRATCOM networks and enterprise monitoring tools at Offutt AFB, NE. You will perform network administration, configure monitoring tools, and respond to incidents across 24/7 operations.

The role requires TS/SCI eligibility, 3+ years of related experience, ITIL 4 Foundation, and DoW network knowledge. This position offers a challenging environment with competitive benefits and opportunities for growth.

Qualifications

• 3+ years of related experience.
• Security Clearance: Must have a current/active Top Secret clearance with the ability to obtain TS/SCI status.
• ITIL 4 Foundation certified within 9 months of start; 8140 Certifications.
• Location: Offutt AFB, NE.
• Proven experience in network administration within enterprise WAN/LAN environments.
• Knowledge of Command and Control (C2) network systems and NetOps practices.
• Familiarity with DoW network architectures, security standards, and patch management processes.

Responsibilities

• Perform network administration and management of Command and Control (C2) network systems.
• Configure and administer government-furnished monitoring tools for situational awareness of networks.
• Support operation and maintenance of enterprise monitoring tools to identify incidents or degradations.
• Monitor and evaluate network configurations and performance.
• Assist in incident evaluation, outages, and security patches.
• Provide network troubleshooting and respond to incident management requests and outages.
• Perform shift work to ensure 7x24 coverage.

Skills

Data Analysis

ITIL

Network Support

Job description

Req ID: RQ227351

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: IT Infrastructure and Operations

Skills:

Data Analysis,Information Technology Infrastructure Library (ITIL),Network Support

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a CYOC Administrator for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT:

As a CYOC Administrator, the work you’ll do at GDIT will be impactful to the mission of USSTRATCOM. USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environment.

You will play a crucial role in providing support in the following areas:

• Perform network administration and management of Command and Control (C2) network systems, supporting NetOps activities across all of USSTRATCOM.

• Provide the configuration and administration of Government-furnished monitoring tools to provide situational awareness views of Government directed networks and support of WAN and LAN operations.

• Support the operation and maintenance of enterprise monitoring tools to identify potential incidents or degradations of services, applications, or networks.

• Responsible for monitoring and evaluating network configurations and network performance.

• Assist in the evaluation and technical response to incident events, outages, coordination of changes, and security patches.

• Provides network troubleshooting and is responsible for responding to incident management system requests; service or application outages; implementing recovery procedures; and resolving or escalating network incidents.

• Perform shift work to ensure 7x24 coverage and support.

WHAT YOU’LL NEED TO SUCCEED:

• Technical Training, Certification(s) or Degree

• 3+ years of experience

• Security Clearance Level: Must have a current/active Top Secret clearance with the ability to obtain TS/SCI status

• Required Certifications: ITIL 4 Foundation certified within 9 months of start; 8140 Certifications

• Location: Offutt AFB, NE

• Proven experience in network administration within enterprise WAN/LAN environments

• Knowledge of Command and Control (C2) network systems and NetOps practices

• Proficiency with government‑furnished or enterprise monitoring tools for network and system visibility

• Ability to monitor, evaluate, and optimize network configurations and performance

• Experience identifying and responding to network incidents, service degradations, and outages

• Strong troubleshooting skills for complex network issues in real-time operational environments

• Familiarity with DoW network architectures, security standards, and patch management processes

• Understanding of core networking concepts including TCP/IP, DNS, DHCP, routing, and switching

• Ability to implement recovery procedures and support incident management systems

• Effective communication skills for coordination with technical teams and leadership

• Ability to work in high-tempo, 24/7 shift-based operations.

GDIT IS YOUR PLACE:

• Excellent customizable health benefits (Medical, Dental and Vision)

• 401K with company match

• Educational Assistance and eLearning

• Internal mobility team dedicated to employee advancement

• Rewards and Recognition programs

• Innovative and collaborative environment encouraging highly motivated critical thinking

#SCITLS

The likely salary range for this position is $85,093 - $104,650. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans