Cybersecurity Support Technician

Vertin; Wahpeton (ND); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Plan

Retirement Plan

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Training & Development

Wellness Resources

Job summary

Digital Guru is seeking a Cybersecurity Support Technician to monitor networks for security issues, install security software, and document breaches. This role helps prevent cyberattacks and keeps client data safe and secure, with a focus on protecting families and associates who depend on it.

You will investigate incidents, manage patching, and work with MFA tools like Duo, SentinelOne, and Microsoft 365 to strengthen defenses.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• Professional cybersecurity certification such as Security+ or CISSP is a plus.
• Experience with network security monitoring and incident response.

Responsibilities

• Monitor networks for security issues and breaches.
• Investigate and document cybersecurity incidents.
• Install security measures and manage protective software.
• Test and update firewalls, firmware, and security software.
• Develop security standards and best practices for the organization.
• Train associates on security procedures and best practices.
• Respond to security breaches and perform diagnostics.
• Prepare reports documenting audit findings and remediation strategies.
• Recommend security improvements affecting IT policies.

Skills

Cybersecurity

Incident response

Network testing

Patch management

MFA tools

Office 365

Education

Bachelor's degree in Computer Science or IT

Security+ or CISSP certification (plus)

Tools

SentinelOne

Microsoft 365

SIEM

IDPS

Duo MFA

Firewall management

Job description

In this role, you'll monitor our client's networks for security issues, install and maintain security software, and document any issues or breaches you uncover along the way. Our ideal candidate is well-versed in today's cybersecurity threats and prevention methods and brings a strong understanding of computer networks and systems.

This is a vital role on our team: your work will play a direct part in preventing cyberattacks and keeping our data — and the families and associates who depend on it — safe and secure.

Key Responsibilities

• Monitor computer systems and networks for security issues and breaches
• Investigate and document security breaches and other cybersecurity incidents
• Install security measures and operate software to protect systems and information infrastructure
• Test company software, firmware, and firewalls to keep them current and secure
• Help develop security standards and best practices for the organization
• Train associates on network and data security procedures and best practices
• Respond to system and network security breaches
• Run diagnostic tests to identify vulnerabilities, then patch or update systems as needed
• Prepare reports documenting security audit findings and remediation strategies
• Recommend modifications in legal, technical, and regulatory areas affecting IT security

Requirements

• Proven experience as a Cybersecurity Support Technician or in a similar role
• Experience with network penetration testing techniques
• Working knowledge of firewalls, proxies, SIEM, antivirus, and IDPS concepts
• Ability to identify and mitigate network vulnerabilities — and explain how to prevent them
• Experience with multi-factor authentication tools (e.g., Duo)
• Experience with Microsoft Office 365
• Experience with SentinelOne
• Understanding of patch management, with the ability to deploy patches in a timely manner
• Cyber incident response experience
• Professional certification in cybersecurity (such as CompTIA Security+ or CISSP) is a plus
• Bachelor's degree in Computer Science, Information Technology, or a related field

"Digital Guru is committed to pay transparency and equal opportunity employment; final compensation will be based on experience, qualifications, and location, with an anticipated range of $60,000-$75,000 annually."

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources