Cybersecurity Program Manager

Cybersecurity Jobs; Plano (TX); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

PAM Health, LLC is hiring a Cybersecurity Program Manager in Plano, TX to lead enterprise security programs and technology initiatives supporting patient care. You will coordinate deployments across IT, security, and business teams, assess solutions, and drive risk-informed decisions.

The role requires senior-level program management skills, strong communication, and a proactive security mindset to protect operations.

Qualifications

• 10+ years of progressive IT experience, including 5+ years in cybersecurity
• 3+ years leading cybersecurity programs or cross-functional projects
• Experience managing security vendors, contracts, SLAs, metrics, and remediation
• Experience coordinating security deployments across infrastructure, endpoints, networks, apps
• Experience creating security awareness communications and executive reports
• Strong program and project management skills with risk tracking and delivery oversight
• Ability to translate security risk into business impact for executives
• Excellent written and verbal communication and leadership
• Sound judgment and accountability, balancing security with operations

Responsabilités

• Plan, implement, and continuously improve enterprise cybersecurity programs and security initiatives
• Coordinate deployments with Infrastructure, Support, providers, and teams to meet security objectives with minimal disruption
• Assess security solutions for suitability, risk, and alignment with PAM Health requirements
• Create phased implementation plans with milestones, dependencies, and risk controls
• Identify security risks and elevate items requiring executive direction
• Manage security vendor relationships, performance, remediation commitments, and accountability
• Monitor SLAs, metrics, outages, and provider value; drive improvements
• Coordinate vendor incident response and post-incident reviews
• Lead cybersecurity awareness programs and employee education
• Develop security metrics, dashboards, and executive risk summaries
• Formalize incident response, governance, and cross-functional processes
• Build partnerships across cybersecurity, clinical, technical, and business teams
• Recommend portfolio enhancements and forward-looking technology planning
• Promote collaboration and high ethical standards across the organization

Connaissances

Cybersecurity program leadership

Program management

Vendor management

Cross-functional leadership

Communication

Formation

Bachelor’s degree or higher

Master’s degree preferred

PMP/CISSP/CISM certifications preferred

Description du poste

Cybersecurity Program Manager role at PAM Health, LLC focused on leading enterprise security programs and technology initiatives to protect operations and support patient care.

Responsibilities

• Plan, implement, and continuously improve enterprise cybersecurity programs and security technology initiatives
• Coordinate security deployments with Infrastructure, Support, managed service providers, application teams, and business stakeholders to meet security objectives while minimizing operational disruption
• Assess security solutions for suitability, effectiveness, risk, operational impact, and alignment with PAM Health requirements
• Create phased implementation plans, including project milestones, dependencies, risk controls, communications, and success measures
• Identify significant security and operational risks, recommend controls, and elevate items requiring executive direction
• Manage security vendor relationships, service delivery, performance reviews, remediation commitments, and accountability
• Monitor contracts, service-level agreements, performance metrics, outages, corrective actions, and security provider value
• Coordinate vendor incident response, root-cause analysis, post-incident reviews, remediation plans, and contractual follow-up
• Lead and expand the cybersecurity awareness program, including employee education, phishing awareness, and recurring communications
• Develop security metrics, dashboards, status reports, risk summaries, and executive-level communications
• Formalize and improve cybersecurity program processes, including incident response, governance, documentation, and cross-functional coordination
• Build collaborative relationships across Cybersecurity, technical, clinical, and business teams; translate business needs into secure, practical solutions
• Maintain a forward-looking view of the security technology portfolio and recommend enhancements, replacements, consolidations, or retirements
• Support broader technology and organizational planning; provide cybersecurity leadership when coordinated action is needed
• Promote cooperation, fairness, equity, respect for people and perspectives, empathy, and team performance
• Coach, evaluate, develop, and inspire staff; set expectations and recognize achievements
• Demonstrate accountability and sound judgment in managing company resources; adhere to confidentiality, company values, policies, procedures, and safety guidelines
• Identify problems, involve others in solutions, conduct analysis, implement appropriate responses, and respond promptly to new challenges
• Make clear, consistent decisions with integrity; distinguish relevant from irrelevant information and make timely, appropriate decisions
• Align priorities to company vision; measure outcomes; use feedback to redirect; evaluate alternatives and organize complex issues for resolution
• Communicate effectively in oral and written form, negotiate, actively listen, and share information clearly across teams
• Drive efficient, high-quality performance; maintain resilience during challenging matters; take initiative for improvements
• Motivate others, accept responsibility, maintain morale, develop trust and credibility, and expect honest and ethical behavior
• Encourage collaboration, build effective teams, work in partnership, and remain flexible to others’ needs
• Maintain up-to-date skills through professional organizations and/or continuing education
• Maintain the highest level of customer service with courtesy, compassion, and positive communication
• Promote PAM Health’s mission and vision within the work environment and community
• Respect dignity and confidentiality by following applicable policies and procedures
• Work in a manner that promotes safety, wear clothing appropriate to the role, and participate in OSHA required training
• Follow universal precautions as appropriate; comply with Employee Health requirements for continued employment; report unsafe practices; know own role in case of an emergency

Requirements

• 10 (ten) years of progressive information technology experience, including at least 5 (five) years in cybersecurity
• 3 (three) years leading cybersecurity programs, enterprise technology initiatives, or comparable cross-functional projects
• Experience managing security vendors, service providers, contracts, service-level agreements, performance metrics, and remediation commitments
• Experience coordinating enterprise security technology deployments across infrastructure, endpoint, network, application, and business teams
• Experience creating security awareness communications, program metrics, and executive-level reports
• Strong program and project management skills, including planning, prioritization, dependency management, risk tracking, and delivery oversight
• Ability to evaluate cybersecurity technologies and services for effectiveness, operational impact, business fit, and risk
• Knowledge of security operations, incident response, security awareness, vendor management, enterprise infrastructure, and common cybersecurity controls
• Ability to translate technical and security risk into clear business impact, recommendations, and decisions for executive and non-technical audiences
• Strong written and verbal communication, negotiation, relationship management, and cross-functional leadership skills
• Sound judgment, accountability, initiative, and ability to lead through influence while balancing security requirements with operational needs

Education and Training

• Required: Bachelor’s degree in Cybersecurity, Information Technology, Information Systems, Business Administration, Project Management, or related field, or an equivalent combination of education and experience
• Preferred: Master’s degree in Cybersecurity, Information Technology, Business Administration, or related field
• Preferred Certifications: PMP, CISSP, CISM, or comparable cybersecurity, program management, or vendor management certification

Experience (Additional)

• Preferred: Cybersecurity experience in healthcare, a health system, or another regulated environment
• Preferred: Experience building or maturing cybersecurity awareness, incident response, governance, metrics, or vendor management programs
• Preferred: Experience supporting a geographically distributed, multi-facility organization
• Preferred: Prior infrastructure, networking, support, systems, or application experience that supports practical evaluation of operational impact

Working Conditions

• Location: Plano, TX (onsite)
• Remote position with travel up to 15% to facilities across the enterprise
• Facility visits occur in operating clinical environments and may require compliance with facility access, screening, and health requirements
• Work performed indoors in well-lighted, well-ventilated areas, with potential exposure to hospital clinical surroundings during visits
• May be required to coordinate response to significant security incidents outside standard business hours

Organizational Data

• Exempt position supervised by the Chief Information Security Officer
• No formal line of promotion exists