Cybersecurity Operations Controller

Cybersecurity Jobs; Colorado Springs (CO); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Educational reimbursement

Parental leave

Job summary

Amentum seeks a Cybersecurity Operations Controller to support the Missile Defense Division and MDA in an onsite Colorado Springs role. You will oversee day-to-day monitoring, incident response, and continuous improvement across DoD IT security operations.

Working with enterprise stakeholders and operations teams, you will coordinate security operations, incident management, and change control to protect availability and mission readiness, including 24/7 shift support and detailed reporting.

Qualifications

• 6+ years of general full-time work experience.
• 4+ years in IT operations management, NCC, or EOC roles.
• 6+ months in a management or leadership role.
• DoD Secret clearance (active or obtainable).
• ITIL framework knowledge and best practices across incident, problem, change, and release management.
• Experience with monitoring tools such as SolarWinds, Splunk, Netcool, HP OpenView.

Responsibilities

• Coordinate operational security activities, monitoring, and change management.
• Monitor system health, availability, and performance using monitoring tools.
• Lead real-time responses to outages, incidents, and service degradations.
• Perform root cause analysis and remediation.
• Document ASIs and maintain operational records.
• Provide 24/7 mission support during shifts.
• Support reporting to improve situational awareness and readiness.
• Interface with system admins, network engineers, and government stakeholders.
• Manage change control to minimize risk to cybersecurity services.
• Drive continuous improvements in cybersecurity operations.

Skills

ITIL knowledge

Operational monitoring

Leadership

Education

Bachelor's degree in Computer Science or related field

Tools

SolarWinds

Splunk

Netcool

HP OpenView

Job description

Amentum is seeking a Cybersecurity Operations Controller to support the Missile Defense Division and the Missile Defense Agency (MDA). This onsite role in Colorado Springs helps oversee mission-critical DoD IT security operations, with responsibility for day-to-day monitoring, operational response, and continuous improvement.

Working with enterprise stakeholders and operational teams, the position coordinates security operations activities, incident and problem management, and change control processes to protect system availability, performance, and health across multiple environments. The role also includes shift-based mission support and operational reporting to strengthen situational awareness and mission readiness.

Key Responsibilities

• Act as the primary point of contact for coordinating operational security activities, monitoring, and change management.
• Monitor enterprise operations for system health, availability, and performance using monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations, ensuring timely escalation and resolution.
• Lead incident and problem management efforts, including root cause analysis and remediation.
• Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions, or ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes while minimizing risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate operational status and cybersecurity health to stakeholders, including senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.

Required Qualifications

• 6+ years of general (full-time) work experience (may be reduced with completion of advanced education).
• 4+ years of directly related experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.
• 6+ months of experience in a management or leadership role.
• IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial.
• Deep understanding of the ITIL framework and best practices across incident management, problem management, change management, and service release management.
• Familiarity with enterprise monitoring tools, including SolarWinds, Splunk, Netcool, and HP OpenView.
• 1+ 8570 or 8410 compliant certifications.
• Must have, or obtain, an active DoD Secret Security Clearance.

Technologies

• ITIL
• SolarWinds
• Splunk
• Netcool
• HP OpenView

Location and Work Details

• Onsite at Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL
• Remote/Telework: NO
• Shift: Day shift
• Travel: Up to 10% of the time
• Relocation assistance: None available at this time
• Clearance type: DoD Secret

Compensation and Benefits

• Salary: $150,000 to $180,000 per year
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Desired Qualifications

• Bachelor’s degree (or higher) in computer science, Information Technology, or related field
• Experience in a specific industry (such as MDA or DoD IT Operations)
• Project management experience
• ITIL Strategic Leader certification
• 1+ additional certifications, such as ITIL (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional) and relevant technical certifications (e.g., Microsoft Azure Administrator Associate, AWS Certified SysOps Administrator - Associate)

Role outcomes: The successful candidate will have strong verbal and written communication skills and be able to interact effectively with senior leadership.

Posting dates: 10/22/2026 to 10/30/2026.