Cybersecurity & IT Operations Intern (Summer)

REGENT; North Kingstown (RI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Housing Stipend

Free catered lunches

Learning & professional development

Mentorship & guidance

Job summary

REGENT's IT and Cybersecurity Operations team invites you to join as an internship at our Callahan HQ in North Kingstown. You’ll work on real tickets, help manage identities, and support CMMC compliance through documentation and evidence gathering, all while learning enterprise IT practices in a growing startup.

You'll gain hands-on experience across Windows, Mac, Linux, MFA, and directory services, with mentorship and projects scaled to your level, preparing you to enter the field with

Qualifications

• Student in a technical program with interest in IT/cybersecurity.
• Interest in enterprise IT and security disciplines.
• Familiarity with Windows, AD, Entra ID and MFA concepts.
• Willingness to learn and document clearly for teammates.

Responsibilities

• Handle real IT support tickets and access requests as part of a team.
• Create and manage users and groups; configure MFA and permissions.
• Troubleshoot across Windows, Mac and Linux; identify root causes.
• Contribute lightweight documentation for CMMC compliance efforts.
• Document changes and sketch simple network diagrams for reuse.
• Bridge technical and non-technical teams with clear communication.

Skills

Windows basics

Active Directory

Entra ID

MFA awareness

Documentation

Troubleshooting

PowerShell

Python

NIST 800-171

CMMC concepts

Tools

PowerShell

Python

Active Directory Admin

Job description

At REGENT, we’re on a mission to revolutionize regional transportation between coastal cities. We're not just building vehicles, we're creating a new category of transportation: the Seaglider. These groundbreaking wing-in-ground-effect craft travel just above the water’s surface, combining the speed of an airplane with the low operating costs of a boat. Capable of 180 miles at 180 mph on today's battery tech (and up to 400 miles with next-gen batteries), Seagliders will unlock fast, affordable, and sustainable coastal transit for passengers and cargo - connecting cities, islands, and communities like never before.

Backed by leading investors and powered by a team of passionate, forward-thinking engineers, builders, and operators, we’re now scaling from a breakthrough prototype to full production - and building the team to make it happen.

Role Overview

REGENT's IT and Cybersecurity Operations team keeps the systems, identities, and infrastructure behind our Seaglider program running safely and reliably, and this internship is a chance to learn that discipline firsthand. You'll work alongside the team on real tickets and real user administration all while picking up the habits of methodical, security-minded IT work. You'll get a genuine window into what it takes to prepare a growing company for CMMC compliance, contributing documentation and evidence-gathering support that the organization relies on for its security posture.

This role sits within People & Places at our Callahan HQ in North Kingstown, working within the IT & Infrastructure Department as they enable REGENT's mission to reinvent coastal transportation with Seagliders. The team believes in teaching the discipline of enterprise IT and cybersecurity from the ground up, so you'll be guided rather than thrown in, with real exposure and real contributions scaled to what you're ready for. If you're a student who's curious about how enterprise IT and security actually work day-to-day, and you want hands-on experience that goes beyond a classroom, you'll find a thoughtful team here ready to help you grow into the field.

What You'll Do

• Work Real Tickets: You'll handle genuine IT support requests alongside the team, from account issues to access requests, learning how a real enterprise ticket queue operates.

• Manage Identity and Access: You'll get hands‑on practice creating and managing users and groups, setting permissions, resetting passwords, and configuring MFA in Active Directory and Entra ID.

• Troubleshoot Across Platforms: You'll work across Windows, Mac, and Linux environments, learning to isolate what changed, scope a problem, and rule things out methodically before making a fix.

• Support CMMC Compliance Work: You'll contribute lightweight but genuine documentation to the team's CMMC compliance effort, helping build an evidence trail that actually holds up.

• Document as You Go: You'll keep clear notes on changes you make and assets you touch, and may sketch simple network diagrams that others on the team can use later.

• Bridge Technical and Non-Technical Teams: You'll help non-technical staff resolve everyday issues while documenting clearly enough for IT and security colleagues to follow your work.

What You'll Bring

• Windows and Identity Fundamentals: You're comfortable in Windows environments and understand the basics of Active Directory and Entra ID, including what a security group actually is.

• A Security-First Mindset: You think about phishing, least privilege, patching, and MFA by default, and you understand why logging and clear documentation matter.

• Methodical Troubleshooting Instincts: You approach problems by isolating what changed and scoping the issue, and you know when to pause and ask before touching something you're unsure of.

• A Habit of Clear Documentation: You label things clearly, keep notes on changes, and can sketch a simple diagram so someone else can pick up where you left off.

• Some Scripting Comfort: Exposure to PowerShell or Python, even just small automations, is a plus for speeding up repetitive inventory and evidence-gathering work.

• Compliance or Documentation Exposure: Any familiarity with NIST 800-171, CMMC concepts, or experience organizing documentation and evidence in any context will help you plug in quickly.

Who We're Looking For

• Collaborative Team Player: You believe that great things happen when teams work together. You communicate effectively and collaborate with engineers, stakeholders, and other cross‑functional teams to align on goals and move projects forward. You bring people together, ensuring that everyone is on the same page and moving towards a shared vision.

• Creative Problem Solver: You thrive on tackling complex challenges and finding innovative solutions. Whether you're resolving installation challenges, debugging elusive electrical issues, or adapting on the fly during integration and test, you bring a practical, inventive mindset to every problem. You don't just patch issues - you improve processes, anticipate downstream impacts, and help turn one‑off fixes into scalable solutions that raise the bar for future builds.

• Adaptable & Agile: In a fast‑paced, ever‑evolving startup environment, you quickly adapt to changing priorities and requirements. You approach challenges with a calm, resilient mindset, and know how to pivot and adjust your approach as needed, ensuring that progress continues without missing a beat.

• Innovative Mindset: You’re driven by curiosity and a passion for technology. You’re passionate about driving continuous improvement, embracing new technologies and methodologies to enhance efficiency, quality, and team performance.

What We Offer

• Competitive compensation

• Housing Stipend available for those temporarily moving to join our team

• Daily, free catered lunches

• Learning & professional development opportunities

• Meaningful projects that make an impact

• Mentorship & guidance from experienced team members

Equal Opportunity Employer

REGENT is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or any other characteristic protected by law.