Cybersecurity HIPAA Compliance Officer

Darkhorse Tech; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dedicated Cybersecurity & HIPAA Compliance Officer to ensure clients adhere to strict compliance standards. This role involves conducting thorough audits, managing client relationships, and collaborating with teams to enhance compliance initiatives. If you are detail-oriented, solution-driven, and passionate about cybersecurity, this position offers an exciting opportunity to make a significant impact in a growing organization that values service excellence and teamwork.

Qualifications

• Strong understanding of HIPAA and cybersecurity compliance.
• Attention to detail and excellent communication skills.

Responsibilities

• Ensure clients maintain HIPAA and cybersecurity compliance through audits.
• Collaborate with teams to resolve compliance issues and improve processes.

Skills

HIPAA regulations

cybersecurity best practices

analytical skills

communication abilities

client relationship management

Tools

NinjaRMM

Huntress

Connectwise

Job description

About Darkhorse Tech

Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients, including ongoing support (Managed Services), startup projects & expansions (planning, design, buildouts), as well as software & hardware sales and maintenance.

As a leader in the industry, we have established strong relationships with all leading-edge technology companies servicing the Dental community. Our company was founded by CEO Reuben Kamp, who left a nationwide Dental IT company to create a relationship-focused Managed Service Provider (MSP) that builds true partnerships with its clients.

Building on over 10 years of experience, we now service approximately 1300 clients across all 50 states, experiencing significant growth while maintaining unparalleled support for our Dental Practice partners. With technicians nationwide, we offer both in-person and remote support.

About You

You prioritize service excellence. Providing exemplary service involves recognizing its importance. Have you ever avoided calling your cell phone provider because waiting on hold and fighting for a solution seems exhausting? Conversely, have you experienced a service organization that addresses your concerns efficiently, with care and acknowledgment that you are their top priority? Such approaches build loyalty and trust, vital to any business’s health.

You are solution-oriented and accountable. When faced with an issue, you follow service standards, quickly provide solutions, and escalate when necessary, communicating progress professionally and engagingly with clients.

You are a team player. While individual tickets are addressed separately, our team supports one another to achieve a common goal—delivering exceptional service that our clients value and trust.

Cybersecurity & HIPAA Compliance Officer Summary

The Cybersecurity & HIPAA Compliance Officer is responsible for ensuring our clients maintain strict HIPAA and cybersecurity compliance. This client-facing role involves conducting comprehensive audits and proactive engagement to verify adherence to all necessary standards. The position reports directly to the NOC Tech Lead.

Key Responsibilities:

1. Email Compliance: Verify all client email services meet HIPAA standards, document, and address compliance gaps.
2. Backup Compliance: Ensure backups are correctly implemented, regularly audited for reliability, completeness, and security.
3. Training Compliance: Confirm clients complete required HIPAA training and cybersecurity awareness programs; support or recommend improvements.
4. Systems Auditing: Regularly audit NinjaRMM, Huntress, and Connectwise for accurate device counts and monitoring, addressing discrepancies.
5. Operating Systems Audit: Identify outdated or unsupported Windows OS, develop remediation plans, and coordinate updates.
6. Future Compliance Initiatives: Participate in developing and implementing additional compliance projects, continually improving processes.

Collaboration and Reporting:

• Work closely with the NOC Tech Lead and relevant teams to escalate and resolve compliance issues.
• Collaborate with the Director of IT on audit categories and maintain thorough documentation and reporting of compliance statuses.

Required Skills:

• Strong understanding of HIPAA regulations and cybersecurity best practices.
• Attention to detail, analytical skills, and excellent communication abilities.
• Professional and proactive client relationship management skills.