Overview
Attention Current Lewis & Clark College Employees: In order to apply for posted positions, please apply internally in Workday in the Jobs Hub. The campus is located on 137 acres of landscaped grounds in Portland’s southwest hills. For benefit-eligible positions, the college offers a comprehensive benefits package that includes health, dental, vision, tuition, life insurance, retirement, and more.
Lewis & Clark College is committed to achieving a diverse workforce. All qualified applicants will receive consideration for employment without regard to protected status as defined by applicable laws.
Primary Purpose
The Cybersecurity Clinic Program Manager within Information Technology reports directly to Ann Harris. This role is primarily responsible for developing, coordinating, and managing systems that support meaningful student engagement with community clients across multiple institutional programs, including partnership development, student cohort support, and assessment of learning outcomes and client satisfaction. The ideal candidate will possess strong project management skills, experience building collaborative partnerships, and a commitment to student development and community engagement. The role requires coordinating across diverse stakeholders, creating clear processes and communication pathways, supporting student leadership and professionalism, and implementing effective assessment practices that strengthen both student learning and client relationships. This is a six-year, grant-funded position subject to ongoing funding and grant renewal.
Essential Duties
- Community Partnership Development and Client Engagement: Develop and sustain partnerships with community clients through the Small Business Legal Clinic, Community Counseling Center, Teacher Education Program, and the Bates Center for Entrepreneurship and Leadership; identify, assess, and onboard new client opportunities; coordinate communication between community clients and institutional programs; serve as L&C representative and contribute to The Consortium of Cybersecurity Clinics; maintain documentation of client relationships, project scope, and engagement timelines.
- Student Engagement and Cohort Leader Support: Guide student cohort leaders in building skills in communication, professionalism, and adaptability when working with clients; coordinate student participation in community-based projects; provide structure, resources, and coaching; monitor participation and address challenges to ensure a positive client experience.
- Project and Program Management: Design and implement systems that organize student-client engagement across multiple departments and timelines; facilitate regular check-ins with program partners; track milestones, deliverables, and responsibilities using project management tools; create repeatable processes to support scalability and consistency.
- Assessment, Evaluation, and Continuous Improvement: Develop assessment tools to measure student learning outcomes and satisfaction; collect and analyze client feedback; use data to recommend process and partnership improvements; prepare summary reports for internal and grant reporting.
- Cross-Departmental Collaboration and Communication: Collaborate with faculty, staff, and program leaders across involved divisions; communicate updates, expectations, and outcomes to stakeholders; support alignment between academic programs and community engagement initiatives; promote inclusion and professionalism across participating programs.
- Other Duties as Assigned
Knowledge, Skills, Abilities, & Behaviors
- Proficient in project management principles, planning timelines, coordinating stakeholders, and tracking deliverables using tools such as Asana, Trello, or Microsoft Planner.
- Excellent communication across varied audiences with clarity, professionalism, and consistency.
- Strong organization and documentation practices using shared platforms (e.g., Google Workspace, Confluence).
- Relationship-building skills to foster trust, accountability, and collaboration with internal and external partners.
- Ability to interpret and use assessment data to evaluate program effectiveness and inform continuous improvement.
- Facilitation skills for group discussions, coaching, and collaborative meetings in-person and virtually.
- Adaptability to changing timelines, priorities, and stakeholder needs;
- Support for student growth in professionalism, communication, and client engagement readiness.
- Ability to create clear, repeatable processes that ensure consistency across programs.
- Strong written communication for reports, summaries, and stakeholder updates.
- Time management to balance multiple projects, academic calendars, and partner expectations.
- Commitment to promoting inclusion through respectful communication and collaboration.
Required Education / Experience
- Bachelor’s degree in education, public administration, nonprofit management, business, information technology, cybersecurity, instructional design, or a related field
- Three years of experience in information technology, cybersecurity, project management, program coordination, or partnership development
- Experience coordinating work across multiple stakeholders with competing timelines and priorities
- Experience supporting learning, training, or skill development for students or emerging professionals
- Experience building and maintaining external partnerships or community relationships
Preferred Education / Experience
- Master’s degree in a related field
- Five years of experience in project management, program leadership, community partnership programs, information technology, or cybersecurity
- Experience designing assessment methods and evaluating program outcomes
- Experience supporting student engagement initiatives, cohort-based learning, or experiential learning programs
- Experience in cybersecurity methodology or concepts (risk assessment, penetration testing, related tools)
- Experience in higher education settings
- Preferred Tech: Workday, Google Workspace, SharePoint, Excel, Asana or similar platforms
Work Schedule
Full Time Schedule: 37.5 hours per week, Monday through Friday. Benefit eligible. Travel: Occasional local travel to community partner sites and training, and promotional events. Hybrid/Remote: In person with limited hybrid flexibility based on departmental needs and institutional policy.
Compensation
Starting at $60,000 per year, with consideration for experience. Exempt.
Physical Requirements
General office environment with regular movement between campus offices and occasional visits to community partner locations. Prolonged periods of sitting at a desk and working on a computer. Ability to move materials weighing up to 15 pounds occasionally.
Equal Opportunity & Compliance
Lewis & Clark College adheres to a nondiscriminatory policy in employment. We do not discriminate on the basis of race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity, or other protected statuses as defined by law. A background check will be conducted on finalists. All employees must complete an I-9 form in Workday prior to or on the first day of work. Reasonable accommodation is available for applicants with disabilities. Please indicate if you require accommodation in your application. The college is committed to compliance with applicable laws and Title IX requirements.