Cybersecurity Awareness & Operations Analyst

Franklin Fitch; New York (NY); Hybrid; USD 90,000 - 100,000; Full time

Job summary

Franklin Fitch is seeking a Cybersecurity Analyst to join a global investment management client. The role focuses on leading security awareness initiatives, phishing simulations, and operational security support within a hybrid, globally distributed security team. The candidate will engage with HR, Risk, Legal and IT to bolster a security-first culture.

The role emphasizes hands-on security operations, due diligence responses, and clear security communications across the organization.

Qualifications

• Background as a Security Analyst with security awareness and operations support.
• Hands-on experience running phishing simulations and awareness programs.
• Comfort handling employee-facing security questions and cross-functional communication with HR and other teams.
• Experience with due diligence questionnaires/client security responses.
• Strong communication and stakeholder management skills.
• Dashboard/metrics reporting experience is a nice-to-have.

Responsibilities

• Design, run and report on phishing simulation campaigns and security awareness programs.
• Act as a key point of contact for employee security questions and support a shared security mailbox.
• Partner with HR and internal teams to strengthen security culture and communications.
• Support customer due diligence questionnaires and client security enquiries.
• Contribute to DLP monitoring/alerts and leaver/offboarding access configuration, plus metrics and dashboard reporting.

Skills

Phishing campaigns

Security awareness

Stakeholder management

Cross‑functional communication

Security operations support

Dashboards & metrics reporting

Tools

KnowBe4

NinjaOne

Job description

Franklin Fitch is seeking a Cybersecurity Analyst to join a global investment management client. The role focuses on leading security awareness initiatives, phishing simulations, and operational security support within a hybrid, globally distributed security team. The candidate will engage with HR, Risk, Legal and IT to bolster a security-first culture.

The role emphasizes hands-on security operations, due diligence responses, and clear security communications across the organization.