Cybersecurity Account Associate

Achilleion; Bozeman (MT); On-site; USD 20,664 - 27,552; Full time

Job summary

Achilleion is seeking a Cybersecurity Account Associate to support SOC 2 attestation and cybersecurity engagements. This on-site role in Bozeman, Montana involves client-facing support and project management to help organizations navigate SOC 2 audits. Ideal for early-career professionals building toward CISA or CISSP.

The role requires a bachelor’s degree and 1-2 years in IT support or customer service, with strong communication skills. Starting hourly rate is $15–$20, with structured mentorship and ongoing training opportunities.

Qualifications

• 1–2 years of experience in customer service, IT support, or technology/IT sales.
• Demonstrated ability to manage multiple tasks in a structured environment.
• Strong written and verbal communication skills.

Responsibilities

• Serve as primary contact for client queries during SOC 2 audit projects.
• Coordinate and track audit evidence requests and maintain audit workpapers.
• Support senior auditors in performing control walkthroughs and documenting processes.

Skills

Customer service

Communication skills

IT support

Project management

Interest in cybersecurity

Education

Bachelor's degree in information systems, computer science, business, accounting, or related field

Tools

Office/Google Suite

Ticketing systems

CRM systems

Job description

Auditsuisse Assurance is seeking a Cybersecurity Account Associate to support our SOC 2 attestation and cybersecurity assurance engagements with growing SaaS and technology clients. This on-site role, based in Bozeman, Montana, combines client‑facing support, light technical work, and structured project management to help organizations successfully navigate SOC 2 audits.

You will work closely with auditors and consultants to coordinate evidence requests, track deliverables, and communicate with clients throughout the audit lifecycle. This position is ideal for early‑career professionals building toward CISA or CISSP who want practical experience in IT audit, security controls, and compliance frameworks.

Key Responsibilities

• Serve as a primary point of contact for day‑to‑day client questions during SOC 2 audit projects, ensuring timely and professional communication.
• Coordinate and track audit evidence requests, including sending requests, collecting documentation, and following up with client stakeholders.
• Help organize and maintain audit workpapers, client documentation, and project artifacts in our internal systems.
• Support senior auditors in performing control walkthroughs, scheduling interviews, and documenting client processes related to SOC 2 trust services criteria.
• Monitor project timelines, update project plans, and proactively flag risks or delays to engagement leads.
• Assist with drafting client‑facing communications such as status updates, meeting summaries, and evidence request lists.
• Perform light analysis on client security and IT control documentation (e.g., access control lists, change management logs, policies) under the guidance of senior team members.
• Contribute to internal knowledge bases, checklists, and templates to improve the consistency and quality of SOC 2 engagements.
• Participate in training on SOC 2, security frameworks (e.g., ISO 27001, NIST), and IT audit methodologies to build toward professional certifications such as CISA or CISSP.

Required Qualifications

• Bachelor's degree in information systems, computer science, business, accounting, or a related field.
• 1–2 years of experience in customer service, IT support, IT operations, or technology/IT sales with a strong customer‑facing component.
• Demonstrated ability to manage multiple tasks, prioritize workload, and meet deadlines in a structured environment.
• Strong written and verbal communication skills, including experience communicating with non‑technical stakeholders.
• Comfort working with common productivity tools (e.g., Office/Google Suite, ticketing or CRM systems, collaboration tools).
• Interest in cybersecurity, IT audit, and assurance, with a desire to build a long‑term career in this space.

Preferred Qualifications

• Current or in‑progress CISA or CISSP (including Associate‑level status), or an active study plan toward these certifications.
• Experience supporting audits, IT control reviews, or GRC/compliance programs (e.g., SOC 2, ISO 27001, NIST CSF, HIPAA, PCI DSS).
• Exposure to SaaS environments, cloud platforms, or core IT security concepts such as access management, logging, and change management.
• Prior experience in a client service or consulting environment coordinating multiple stakeholders.
• Starting hourly rate: $15–$20 per hour, based on experience and qualifications.
• On‑site role based in Bozeman, Montana, with all work performed in office five days a week.
• Structured mentorship from senior auditors and security professionals, with opportunities to obtain the experience hours required for CISA/CISSP eligibility over time.
• Ongoing training on SOC 2 auditing, cybersecurity frameworks, and client service best practices to accelerate your professional growth.