CyberArk JIT Access & Process Improvement TPM | Frisco, TX – Onsite

Prudent Technologies and Consulting, Inc.; Frisco (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

A technology consulting firm is seeking a seasoned TPM to lead initiatives focused on CyberArk ticketing processes improvements. The role requires expertise in process improvement, strong communication skills, and collaboration with automation and EPM teams. Candidates should have 5+ years of experience in related fields and a passion for customer-first design.

Qualifications

• 5+ years of experience in process improvement or related roles.
• Strong understanding of CyberArk, ServiceNow, and JIT access workflows.
• Proven experience working with automation teams and EPM.

Responsibilities

• Lead a high-impact initiative focused on CyberArk ticketing processes.
• Partner closely with automation and EPM teams to streamline access workflows.
• Enhance ServiceNow flows and drive process improvements across the enterprise.

Skills

Process improvement

Technical product management

CyberArk

ServiceNow

Cross-functional team leadership

Communication skills

Analytical skills

Tools

ServiceNow

CyberArk

Job description

US IT Recruitment Lead at Prudent Technologies and Consulting, Inc.

Duration: 6 Months + Possible Extension

Location: Frisco, TX – Onsite 4 days a week

Overview

We are seeking a seasoned TPM to lead a high-impact initiative focused on improving efficiencies in CyberArk ticketing processes for Just-In-Time (JIT) Access. This role will partner closely with the automation and EPM teams to streamline access request workflows, enhance ServiceNow flows, and drive process improvements across the enterprise.

Qualifications

• 5+ years of experience in process improvement, technical product management, or related roles.
• Strong understanding of CyberArk, ServiceNow, and JIT access workflows.
• Proven experience working with automation teams and enterprise platform management (EPM).
• Expertise in cross-functional team leadership.
• Excellent communication skills with the ability to influence at VP level and below.
• Strong analytical skills with experience in cost-benefit analysis, ROI, and NPV modeling.
• Passion for customer-first design and continuous improvement.