Cyber Security Service Delivery Lead

IBM; Jasper (AL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Training resources

Job summary

IBM Consulting seeks a Cyber Management Analyst to oversee consulting resources, business operations, and technologies essential for high-quality engagement delivery.

You will ensure cyber services meet client expectations, supervise teams, and manage contract performance to drive profitability. The role requires a TS/SCI clearance and on-site presence at Fort Meade/MD area, with comprehensive benefits.

Qualifications

• Experience with consulting resource planning and delivery processes.
• Knowledge of establishing programs and policies to maintain service performance.
• Experience in managing contract/account financial performance to drive profitable outcomes.
• Experience supervising employees and subcontractors to ensure successful service delivery.
• Exposure to delivering high-quality Cybersecurity Services and meeting client expectations.
• Active TS/SCI clearance is required.

Responsibilities

• Deliver high-quality Cybersecurity Services to clients and measure customer satisfaction.
• Monitor and manage contract/account financial performance to drive profitability.
• Supervise team members and remove obstacles to service delivery.
• Establish service performance programs and policies to ensure consistent delivery.

Skills

Consulting engagement

Service performance

Contract/Account management

Team supervision

Cybersecurity service delivery

Security clearance TS/SCI

Education

High School Diploma/GED

Bachelor’s Degree

Job description

IBM Consulting seeks a Cyber Management Analyst to oversee consulting resources, business operations, and technologies essential for high-quality engagement delivery.

You will ensure cyber services meet client expectations, supervise teams, and manage contract performance to drive profitability. The role requires a TS/SCI clearance and on-site presence at Fort Meade/MD area, with comprehensive benefits.