Cyber Practice Operations Specialist

USA Alston & Bird; Washington (District of Columbia); On-site; USD 120,000 - 130,000; Full time

Job summary

Alston & Bird LLP in Washington, DC seeks a Cyber Practice Specialist to organize complex matters, coordinate deadlines, staffing, budgets, and reporting for the Privacy, Cyber, and Data Strategy group.

You will partner with attorneys, clients, and outside providers, supporting practice operations, playbooks, and knowledge management while contributing to client programs and business development.

Qualifications

• 5+ years of experience in practice support, legal operations, project coordination, matter management, or related professional services.
• Ability to coordinate multiple projects, shifting priorities, and time-sensitive deadlines.
• Experience coordinating with senior professionals and across clients, business teams, and outside providers.
• Familiarity with budgets, billing, reporting, or matter administration.
• Strong written and verbal communication, with ability to present information clearly.
• Proficiency with Microsoft Office and familiarity with reporting or project management tools.
• Willingness to support urgent team needs outside standard hours.
• Commitment to confidentiality and client service.
• Experience in cyber, privacy, crisis management, investigations, or fast-paced environments.
• Experience with law firm financial, billing, matter management, or reporting systems.
• Experience maintaining dashboards, playbooks, or process documentation.
• Bachelor’s degree or equivalent; PM/privacy certifications are a plus.

Responsibilities

• Coordinate active cyber matters by maintaining workplans, deadlines, staffing information, budgets, risks, and next steps.
• Prepare and update status reports, meeting materials, workplans, and briefing materials for attorneys and clients.
• Participate in internal and client status meetings, document decisions and action items, and follow up with responsible team members.
• Assist with staffing coordination, workload tracking, after-hours coverage, and transitions among related matter teams.
• Support post-matter reviews and organize lessons learned for future use.
• Coordinate routine communications among attorneys, clients, internal departments, and outside service providers.
• Help maintain updates regarding progress, deadlines, risks, and upcoming decisions.
• Support handoffs across teams, offices, and external partners for continuity.
• Track matter budgets, fees, expenses, and financial information with Finance.
• Support timekeeping, task coding, and matter management practices.
• Compile recurring reports on matter activity, workload, deadlines, budgets, and priorities.
• Maintain playbooks, templates, dashboards, and other practice resources.
• Identify and recommend practical improvements to workflows and reporting.
• Coordinate logistics for team meetings, client programs, training, and readiness.
• Support business development and practice materials including experience tracking and client communications.

Skills

Project coordination

Legal operations

Budgeting

Reporting

Client communication

MS Office

Cyber practice

After-hours support

Education

Bachelor's degree or equivalent

PM certification is a plus

Tools

Microsoft Office

Project management tools

Job description

Alston & Bird LLP in Washington, DC seeks a Cyber Practice Specialist to organize complex matters, coordinate deadlines, staffing, budgets, and reporting for the Privacy, Cyber, and Data Strategy group.

You will partner with attorneys, clients, and outside providers, supporting practice operations, playbooks, and knowledge management while contributing to client programs and business development.