Cyber Operations Manager - Threat Operations | Remote, USA
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The Cyber Operations Manager over Threat Detection & Response is responsible for ensuring early and accurate detection, response, and containment of threats against our clients. This technical management role requires deep security knowledge, experience as a security practitioner, systems management and administration skills, proven service management capabilities, and talent development abilities. The position involves mentoring staff, developing security operations, and improving security services.
How you'll make an impact
- Lead 24x7 Threat Detection and Response Analysts, managing operations, strategic planning, resource allocation, and team performance.
- Collaborate with clients on reporting, stewardship calls, and escalations.
- Enforce security policies, disaster recovery, standards, and service procedures.
- Refine detection, response, and incident management processes continuously.
- Oversee security of client systems via the Advanced Fusion Center (AFC).
- Stay updated with vendor updates, new technologies, and expansion opportunities.
- Work with other managers to advance security operations and organizational goals.
- Improve processes and documentation.
- Manage staffing, recruitment, supervision, and performance evaluations.
- Foster an educational environment for staff development.
- Report security gaps, vulnerabilities, and security metrics to clients.
- Keep abreast of evolving risks, industry practices, and participate in security events.
- Oversee threat intelligence reporting and data normalization efforts.
- Communicate regularly with executives and stakeholders.
- Mentor staff and promote morale and motivation.
- Report to the Director of Security Operations.
Qualifications for success
- 12+ years in IT and Information Security.
- 5+ years leading Threat Detection & Response teams.
- Experience in cyber operations centers and managed services.
- Relevant security certifications (e.g., Security+, CISSP, CISM).
- Decision-making skills under pressure, business acumen.
- Deep knowledge of SIEM, EDR solutions, and security compliance standards.
- Understanding of security orchestration, automation, and reporting tools.
- Experience with ticketing, knowledge management, and ITIL principles.
What you can expect from Optiv
- Commitment to Diversity, Equity, and Inclusion.
- Work/life balance, training resources, and complex project opportunities.
- Volunteer programs and remote work capabilities.
EEO Statement
Optiv is an equal opportunity employer. We consider all qualified applicants without discrimination. We respect your privacy and handle your data in accordance with our Privacy Notice.