Cyber IT Solutions Analyst | Remote Security Operations

Business Processing Solutions; Philadelphia (Philadelphia County); Remote; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with Employer Match

Paid Time Off

Life and AD&D Insurance

EAP

Job summary

Duncan Solutions, LLC is seeking an IT Solutions Analyst – Cybersecurity to support security operations and engineering across the organization. You will work with the Cyber Team and CISO on monitoring, incident response, vulnerability management, and security controls development.

The role emphasizes threat intelligence operationalization, alignment with risk tolerance, and adherence to NIST 800-53 and PCI-DSS, with remote work options and after-hours support as needed.

Qualifications

• Hands-on experience with security tools (SWG, CASB, ZTNA, Cloud SIEM, EDR/XDR, DLP).
• Strong analytical, problem-solving, and documentation skills.
• Excellent verbal and written communication skills; ability to explain technical concepts to non-technical audiences.
• Understanding of encryption, authentication, and secure protocols.
• Experience supporting security control testing, or penetration testing activities.

Responsibilities

• Triage and respond to Tier 1 & Tier 2 security incidents and alerts, including initial investigation, containment actions, and escalation in accordance with the incident response process.
• Monitor security event queues, analyze alerts from SIEM and other security tooling, and document findings and resolutions to support shared knowledge and continuous improvement within the Cyber Team.
• Analyze existing security systems, architectures, and data flows to identify vulnerabilities, coverage gaps, or improve detection, response, or operational efficiency.
• Translate business requirements into documentation, detailed functional specifications, process flows, and user stories.
• Assist in developing, executing, and supporting security validation and testing activities.
• Analyze trends in security events, alerts, and incidents to identify emerging threat patterns, detection gaps, or operational improvement opportunities.
• Document system behavior, requirements, test results, and process changes.
• Assist with security incident investigation, root-cause analysis, and post-incident review to drive improvements in detection and response capabilities.
• Ensure security operations and engineering activities align with applicable compliance requirements, security frameworks (NIST 800-53, PCI-DSS) and internal policies and standards.

Skills

Security tools

Analytical skills

Documentation

Communication

Encryption & protocols

Pentesting support

Education

High School Diploma or GED

Tools

AWS

Job description

Duncan Solutions, LLC is seeking an IT Solutions Analyst – Cybersecurity to support security operations and engineering across the organization. You will work with the Cyber Team and CISO on monitoring, incident response, vulnerability management, and security controls development.

The role emphasizes threat intelligence operationalization, alignment with risk tolerance, and adherence to NIST 800-53 and PCI-DSS, with remote work options and after-hours support as needed.