CX Data Analytics Intern: Power BI & AI

JM&A Group; Deerfield Beach (FL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Equivalent internship experience

Job summary

JM Family Enterprises, Inc. is seeking a Customer Experience Data Analyst Intern to gain hands-on experience with data, analytics, automation and emerging technologies.

The role focuses on transforming complex data into insights, enhancing reporting capabilities, and supporting data-driven decision-making within the Customer Experience department. The internship runs from May 24th, 2027 to July 30th, 2027 and is a full-time Summer Internship Program.

Qualifications

• Active enrollment in a Bachelor's, Master's or other degree-seeking program.
• Advanced Excel proficiency with large datasets and advanced data analysis features.
• Strong Power BI experience with dashboard/report building.

Responsibilities

• Analyze customer experience, dealer, case management and operational data to identify trends and opportunities.
• Transform Excel datasets into structured Power BI reports with actionable insights for leadership.
• Automate and transform reporting using Power BI, Power Automate, and other Microsoft tools.
• Research, develop and test Agentic AI solutions to automate business processes.
• Prepare and present analytical findings and recommendations to leadership.

Skills

Advanced Excel

Power BI

Agentic AI

Education

Bachelor's/Master's in a relevant field

Tools

Power BI

Power Automate

Microsoft applications

Job description

JM Family Enterprises, Inc. is seeking a Customer Experience Data Analyst Intern to gain hands-on experience with data, analytics, automation and emerging technologies.

The role focuses on transforming complex data into insights, enhancing reporting capabilities, and supporting data-driven decision-making within the Customer Experience department. The internship runs from May 24th, 2027 to July 30th, 2027 and is a full-time Summer Internship Program.