CX Content Designer & UX Writing Strategist

Spectrum; Stamford (CT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid training and coaching

Dynamic career growth opportunities

Strong community for networking and growth

Job summary

Spectrum in Stamford, CT, is looking for a CX Content Writer who can manage multiple projects while focusing on customer experience. You will develop and edit customer-facing messages, collaborating with internal teams.

The ideal candidate possesses over 3 years of writing experience, excellent communication skills, and a Bachelor's degree. Spectrum offers a supportive and dynamic environment aimed at career growth.

Qualifications

• 3 years or more writing experience.
• Ability to understand design thinking and user experience design best practices.
• Effective written and verbal communication skills.

Responsibilities

• Create articles for Spectrum.net/support.
• Collaborate with team members and stakeholders.
• Write digital customer communications.

Skills

Writing experience

Understanding of basic UX/product design principles

Effective communication skills

Effective time management skills

Collaboration skills

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Job description

Spectrum in Stamford, CT, is looking for a CX Content Writer who can manage multiple projects while focusing on customer experience. You will develop and edit customer-facing messages, collaborating with internal teams.

The ideal candidate possesses over 3 years of writing experience, excellent communication skills, and a Bachelor's degree. Spectrum offers a supportive and dynamic environment aimed at career growth.