CW Business Continuous Improvement

TIAA; Illinois; Hybrid; USD 44,000 - 59,000; Full time

Benefits offered by this job

Onsite with Hybrid option

Equal Opportunity Employer

Job summary

TIAA is seeking a Non-Employee Contingent Worker to perform business planning, support, and project-related duties within the Family of Companies. The role is onsite with a hybrid expectation and runs for a 3-month term, extendable based on business needs.

Responsibilities include leading improvement initiatives, cross-functional collaboration, and measuring impact through metrics. Qualifications include 2+ years of experience, a university degree preferred, and the ability to work across

Qualifications

• 2+ years of relevant work experience.
• University degree preferred.
• Ability to work onsite with hybrid option.

Responsibilities

• Run process improvement and CI analyses.
• Implement process enhancements to improve efficiency and cost effectiveness.
• Collaborate with cross-functional teams to identify needs and solutions.
• Run diagnostics to identify value creation projects and prioritize them.
• Coordinate transitions to new programs and implemented solutions.
• Quantify impact of changes through metrics.

Skills

Process improvement

Data analysis

Project coordination

Change management

Executive presence

Cross-functional collaboration

Education

University degree preferred

Job description

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties.Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 3 months. This term could be extended based on company business needs.

Business Continuous Improvement

The Bus Cont Improv job executes the operations of improvement projects from initial research and assessment stages through the transition and implementation phases. Working under general supervision, this job works with functional teams across the organization to identify and execute improvement strategies that best enhance operations. This job also calculates metrics that measure the impact of process enhancements after they are implemented by the organization.

Key Responsibilities and Duties

• Runs process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals.
• Implements process enhancements to improve operating efficiencies and cost effectiveness.
• Works with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions.
• Runs business diagnostics to identify, quantify and prioritize value creation projects in congruence with team feedback and input.
• Works with multiple levels of the organization to ensure that the transition to new programs and implemented solutions is smooth and effective.
• Calculates metrics to demonstrate the impact implemented changes have had on the organization.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

6IC

Related Skills

• Accountability
• Adaptability
• Agile Methodology
• Business Acumen
• Business Process Improvement
• Business Process Understanding
• Change Management
• Consultative Communication
• Executive Presence
• Influence
• Prioritizes Effectively
• Problem Solving
• Program Management
• Relationship Management
• Resource Planning

Start Date: 28-Sep-2026 End Date: 31-Dec-2026 Travel Required: No

Anticipated Posting End Date: 2026-09-08

Base Pay Range: $32.02/hr - $42.84/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: [phone]

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TIAA maintains a drug-free and smoke/free workplace.

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