CVO Specialist

LocumTenens.com; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company-paid benefits

Healthcare options

Parental leave

401k with company match

PTO 15 days/year

Tuition reimbursement

On-site Alpharetta facility amenities

Job summary

LocumTenens.com seeks a CVO Specialist to provide privileging and licensing support for clinicians, ensuring compliance with NCQA and LT standards. The role includes initial and renewal processing of credentials and licensing updates, working with MSOs and licensing boards to grant privileges where appropriate.

You will coordinate with facilities and clients, update records, and maintain confidentiality while delivering excellent service in a fast-paced healthcare staffing environment in

Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred.
• 1+ years of related experience preferred.

Responsibilities

• Process privileging or licensing files according to standards.
• Perform documentation tasks on privileging or licensing files.
• Update database with current information.
• Act as liaison between client, clinician, and state boards.
• Resolve or escalate inquiries; communicate updates to stakeholders.
• Collaborate with facilities to complete file processes.

Skills

Customer service mindset

Communication skills

Time management

Attention to detail

Discretion / confidentiality

Independent work

Relationship building

Problem solving

Organizational skills

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

PDF editing software

Salesforce

Job description

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://www.youtube.com/watch?v=sY9195GCJzQ.

We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The CVO Specialist will be responsible for providing privileging or licensing support to client, facilities, boards, groups and clinicians. The CVO Specialist will validate and review the professional qualifications of a clinician to practice medicine in their field to meet NCQA and LT standards and the client's business model. This role is accountable for the initial and renewal for credentialing, privileging, reinstatement, and/or update of licensing type services such as DEA and CSR as requested by our clients. The Specialist will also process files for our clients conducted by the medical authority (MSO at the hospital) or licensing board to determine whether to grant privileges and/or a license to a clinician to engage in specific clinical activity or procedures at a particular facility.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Process Privileging or Licensing Requests - 100%

• Processes privileging or licensing files according to the client's and/or board's standards
• Performs all documentation tasks on a privileging or licensing file
• Updates database for every file with the most current information
• Acts as a liaison between the client, clinician, and/or appropriate state board
• Resolves or appropriately escalates inquiries and concerns
• Proactively communicates information and updates to Production, CVO partners, and Management
• Partners with the facility or group to resolve outstanding items to complete the file process

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• May communicate with clinicians, clients, and state boards

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• High School Diploma or equivalent required; Bachelor's degree preferred
• 1+ years of related experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of PDF editing software
• Working knowledge of Salesforce
• Ability to build relationships at all levels - internally and externally
• Strong customer service mindset
• Strong organizational and time management skills
• Ability to work independently
• Strong communication skills - both oral and written
• Ability to work with sensitive information and maintain confidentiality
• Solid critical thinking and problem-solving skills
• Strong attention to detail and accuracy

KEY COMPETENCIES REQUIRED

• Customer Focus
• Values Differences
• Decision Quality
• Communicates Effectively
• Action Oriented
• Demonstrates Self-Awareness
• Resourcefulness
• Self-Development
• Builds Networks
• Situational Adaptability

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements
• May be able to sit or stand
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization

What is in it for you

• Company-paid benets (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
• Healthcare benet options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
• Paid parental leave.
• Company sponsored 401k plan with company matching.
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
• Tuition reimbursement for continuing education.
• An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.